IT Services

Incidents

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Scheduled Maintenance

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Helpdesk

Need help connecting to wifi, logging in or technical support?
 

Password

Reset your password for myOkanagan and computers on campus.

Borrow

Book equipment for your project or presentation at Okanagan College.

WiFi

Students, employees and guests can connect to wireless internet on campus.

Contact the IT Helpdesk

By phone

Call one of our help desk technicians by dialing our service desk:

250-762-5445 ext 4444
1-866-839-4032

By email

Ask a question by sending us an email to support@okanagan.bc.ca

By chat

Click on the following link to start a chat session with one of our help desk technicians

Submit a service request

Ask a question or report an issue and we will follow up as soon as a technician is available.

Returning to Campus

Welcome back!

Welcome back to campus!  We hope you are excited as us to have the OC community return.

We anticipate a number of people may want to:

  • Return equipment
  • Bring equipment back and have it re-installed in your office.
  • Borrow some equipment

Return equipment

If you are just returning unneeded equipment, please come by your local IT Office and drop it off.  If you can, please label it covid-return and include your employee/student id number.

Book a computer setup

This service is if you would like assistance re-installing the equipment that was taken home.  For all other inquiries, please use our service request system.

 

Need more equipment?

IT Services has equipment to borrow.

If you are a student, instructor, or staff, please feel welcome to book equipment to help with any project you may be working on.  
 

Student frequently asked questions

myOkanagan lets students register for courses, access exam schedules, and view transcripts and grades.
Use myOkanagan to:

  •  Access myokanagan email
  •  Alter your contact information
  •  Change emergency contacts
  • Add or drop classes
  • View class and exam schedules
  • Get your registration history and status
  • More

The online learning system that we use is called Moodle.

Moodle allows students to access course materials, gain feedback, upload work, see grades and much more all by logging in to their very own online account.  All of your work is stored and accessible from home or on-campus.

Blackboard Collaborate is a video conference platform that allows for virtual classroom and teaching experiences. Typically, you access Blackboard Collaborate sessions through your Moodle course.

myOkanagan email can be forwarded to another email account so you can use your regular email account to receive notifications.

The general use computers hosted in the Library Information Commons are still available on each campus. Please visit the Library webpage to find out how to book an appointment for in-person use of our computer labs.

Alternatively, students can access out labs and software virtually:

Employee frequently asked questions

Need to access e-mail away from the office?   Employees can login to webmail from any device.

Both student printers and staff printers can be installed on your machine for printer purposes. Please note you have to be on-campus to print or connected to VPN.

VPN services allow employees to gain access to on-campus resources from a remote location. This includes applications like printing, files access, banner, and more. Get started by watching our video:

 

Blackboard Collaborate provides a simple and reliable virtual classroom solution to power your online teaching needs.

 

 

 

 

 

 

 

 

 

To learn more about Blackboard Collaborate, reach out to the Learning and Applied Research Department.

Didn't find what you're looking for? View our FAQs.

Education Technology

The  education technology resource centre provides advice, training and assistance to Okanagan College faculty in all program areas in instructional practices and delivery methods that reflect 'best practices' in the application of technology to teaching, learning and research.

Teaching virtually

OC's Learning and Applied Research department has resources, information and workshops available to faculty and instructors looking for support in developing online teaching materials. 

Visit Learning and Teaching