IT Services


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Scheduled Maintenance

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Need help connecting to wifi, logging in or technical support?


Reset your password for myOkanagan and computers on campus.


Book equipment for your project or presentation at Okanagan College.


Students, employees and guests can connect to wireless internet on campus.

Contact the IT Helpdesk

By phone

Call one of our help desk technicians by dialing our service desk:

250-762-5445 ext 4444

By email

Ask a question by sending us an email to

By chat

Click on the following link to start a chat session with one of our help desk technicians

Submit a service request

Ask a question or report an issue and we will follow up as soon as a technician is available.

IT Security

IT Security, as part of the IT Services portfolio, is OC's center of expertise for cybersecurity advising and activities including assessment, auditing, monitoring, investigation, technology selection, awareness training, and incident response.

Learn tips to keep yourself safe and find out what to do if you have questions or concerns, want to report a suspicious email, cyber-threat incident or activity, or have possibly clicked a bad link or responded to something questionable.

IT Projects

As part of the IT Services portfolio at OC, the Business Solutions Team provides project management and technical expertise on strategically aligned IT projects.  

Learn about what we do, how to submit a project request, access to project management tools and resources, and learn more about noteworthy projects.


Returning to Campus

Welcome back!

Welcome back to campus!  We hope you are excited as us to have the OC community return.

We anticipate a number of people may want to:

  • Return equipment
  • Bring equipment back and have it re-installed in your office.
  • Borrow some equipment

Return equipment

If you are just returning unneeded equipment, please come by your local IT Office and drop it off.  If you can, please label it covid-return and include your employee/student id number.

Need more equipment?

IT Services has equipment to borrow.

If you are a student, instructor, or staff, please feel welcome to book equipment to help with any project you may be working on.  

Student frequently asked questions

myOkanagan lets students register for courses, access exam schedules, and view transcripts and grades.
Use myOkanagan to:

  •  Access myokanagan email
  •  Alter your contact information
  •  Change emergency contacts
  • Add or drop classes
  • View class and exam schedules
  • Get your registration history and status
  • More

The online learning system that we use is called Moodle.

Moodle allows students to access course materials, gain feedback, upload work, see grades and much more all by logging in to their very own online account.  All of your work is stored and accessible from home or on-campus.

You can find your email address by :

  1. Logging into
  2. Clicking on Personal Information
  3. Clicking on View E-Mail Addresses

This email address is used as your username to login to computers on campus,, and our parking permit purchase system.​​​

myOkanagan email can be forwarded to another email account so you can use your regular email account to receive notifications.

Okanagan College students typically have 3 usernames they need to use to access services :

  1. For or, use your student-id followed by @stu.oc
    Example: 300100100@stu.oc
  2. For eduroam wireless, use your student-id followed by
  3. For lab computers,, and parking permit purchases, use your OC email address

The general use computers hosted in the Library Information Commons are available at each campus on a first-come first-served basis.

Alternatively, students can access out labs and software virtually:

Employee frequently asked questions

Need to access e-mail away from the office?   Employees can login to webmail from any device.

Both student printers and staff printers can be installed on your machine for printer purposes. Please note you have to be on-campus to print or connected to VPN.

VPN services allow employees to gain access to on-campus resources from a remote location. This includes applications like printing, files access, banner, and more. Get started by watching our video:


Didn't find what you're looking for? View our FAQs.

Education Technology

The  education technology resource centre provides advice, training and assistance to Okanagan College faculty in all program areas in instructional practices and delivery methods that reflect 'best practices' in the application of technology to teaching, learning and research.

Teaching virtually

OC's Learning and Applied Research department has resources, information and workshops available to faculty and instructors looking for support in developing online teaching materials. 

Visit Learning and Teaching