
IT Projects

As part of the IT Services portfolio at OC, the IT Business Transformation Team provides project management and technical expertise on strategically aligned IT projects and initiatives. Through a collaborative framework, we coordinate the efforts and activities of cross-functional teams to drive a project to completion. Our goal is to increase communication, promote a culture of high standards, expectations, and continuous improvement all while meeting an identified need effectively and efficiently.
Activities include:
IT projects and initiatives are classified as either a Software Enhancement or Change, Process & Forms Digitization, or a New Project Idea. IT projects may not always result in a technical project; they take many shapes and sizes. Most often, IT projects involve the evaluation of processes on a greater scale and may include multiple types of transformations.
Note: all IT project requests must have identified funding, outline any departmental impacts (enterprise or more focused, including personnel), and name a project owner.
A software enhancement or change request is any change or upgrade that increases software or hardware capabilities beyond the original specifications. Enhancements generally allow software and hardware product performance scalability.
Example: "I need a new report for class lists added to TIMS"
Submit an IT Service Request.
The IT Business Transformation team works collaboratively with groups of key stakeholders and process owners to optimize new or existing processes or forms. The goal of Process & Forms Digitization is to improve the overall customer experience by improving turnaround time and reducing inefficiencies, while making use of modern technology.
Process and forms digitization requests require the following:
Examples of digitized forms can be found on the Digital Transformation webpage.
Submit a Process & Forms Digitization Request.
A new project idea either establishes a new technology-based system or service, or significantly enhances an existing one. It also has a defined beginning and end, and is not routine, but is a specific set of operations designed to accomplish a goal.
The following applies to all IT projects:
Example: "I want to implement Microsoft 365 for my department".
Submit an IT Project Request.
Have a project idea or initiative? Follow these simple steps:
Project or Initiative Name |
Department |
Description |
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IT Services, College-wide |
MFA has been implemented by IT Services. MFA enhances your IT security and protects your sensitive data by requiring users to choose a secondary authentication method. In order to access Microsoft 365 and OC applications, confirmation of your identity through a mobile app (or by other approved methods) is now required by our MFA policies. |
|
Infrastructure Modernization Initiative |
IT Services, College-wide |
Telephony 2.0 Project: Okanagan College has unified our communication requirements under a single system- Microsoft Teams. Enabling interoperability across all communication mediums has improved our ability to respond to OC's dynamic telephony needs. |
OC Mobile App |
IT Services |
More information coming soon. |
Moodle Upgrade 4.1 |
IT Services
|
Upgrade Moodle from Version 3.9 to Version 4.1. This upgrade allows for display of completion criteria, opening dates and closing dates for each activity on a course, and more. Learners can see at a glance what they need to do to complete a specific course or activity, which makes it easier to manage their time. |
Digital Transformation Initiative |
IT Services, College-wide |
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Banner Revitalization Initiative | College-wide |
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Below is a list of tools and resources available for use to support all phases of a project. Please download and save a copy of the document.
The documents above are meant to be used as a starting point or guide. Each project will be different- feel free to modify the template to suit your needs.
IT Services will be hosting three drop-in Ask Us Anything sessions for Microsoft Teams Calling in the month of May. Do you have questions…
Over the last two years, IT Services has worked closely with various departments across the college to digitize over 35 forms that previously…
Have a question about a project? Not sure where to start? Want to check the status of your project request?
Or just want to share some feedback?
Email us at ITprojects@okanagan.bc.ca and we’ll be happy to assist!