Services for Library Users

Book Library Space On-Campus
Delivery-on-Demand Service
My Library Account

Campus Library Services

OC libraries are located on the Kelowna, Penticton, Salmon Arm and Vernon campuses. Students and employees may use any campus library, and services can be accessed in-person or online.  Library hours vary by campus and time of year. Campus library spaces can be booked online.

Students & Employees

Your student or employee photo ID is your library card and your student/employee number is your library card number. OC Business Services prepares ID cards. Photo times and locations vary by campus. Check with your campus library for current photo schedules.

Alumni

Library Cards are available for OC/OUC Alumni, retired staff, and faculty with emeritus status. Cards are available for no cost on all campuses. Community borrower cards are issued by OC Library after the e-mail application to the Alumni Association has been completed. To obtain your card, please e-mail the alumni office with the subject “Alumni Library Card.” Retired staff can visit any campus circulation desk and ensure their account remains active following retirement.

Community

OC Library issues community member cards to those who are eligible. Information on borrower types and eligibility is available under the borrower types section of the website. 

Services for...

Online Course Reserves

Online course reserves may be available through the Library's course reading list system. Ask your professor or instructor to create a list to  provide direct access to selected readings and resources online and through Moodle. 

Library Supplied e-Textbooks

The Library offers access to some online textbooks and required course books in online format. The e-textbook list is updated on an ongoing basis, and is separated by term using the tabs at the bottom of the page. Please contact your professor or instructor to request items ordered through the Library. Only some titles are available in ebook format for libraries to purchase. 

Research Help

Librarians offer research assistance and are available to help you find resources, develop and follow a research strategy, cite sources, and more. Book an appointment with a librarian online, contact a librarian, or try AskAway.

Communications from the Library

You will receive all communication from the Library, including pickup, courtesy, and overdue notices, to your preferred e-mail account. If you wish to forward your myOkanagan e-mail to a different address, follow these instructions:

  • Connect to myOkanagan and log in with your student number and password.
  • Click the e-mail icon.
  • Click the Options tab.
  • Click the Settings link.
  • Check Enable forwarding.
  • Type a valid e-mail address in the Email Address box, and then click Add.
  • Click exit to leave your myOkanagan e-mail. All your myOkanagan e-mail, including library notices, will now be sent to the address you specified.

Please note that you are responsible for ensuring that the external e-mail address you have specified is valid and that the account remains active. Okanagan College assumes no responsibility for lost e-mail that you have chosen to forward to a non-OC address.

Laptop Loans

Laptop borrowing for students is currently limited. Libraries are offering semester laptop loans on a first-come-first-serve basis, with a limited number available. Check with your campus library regarding availability and pick-up procedures.

Students must sign a library agreement on a yearly basis to borrow computers. Please fill out the agreement and bring to a library circulation desk. Individuals will be asked for their student ID when presenting the form.

Group Study Rooms

Group study rooms are currently unavailable on all campus libraries.  More information on booking guidelines and room amenities can be found under the group study room section of the library website.

OC Library advances teaching and learning by supporting instruction and professional development of OC faculty and staff. For more information please contact a librarian.

Online Course Reserves

Online course reserves are available through the Library's course resource list system, Talis Aspire. Complete this form to request a liaison librarian to set-up a list for your course. More information about Talis can be found here.

Print/physical reserves are currently unavailable due to the COVID-19 closure.. The Library can assist with digitizing print resources in accordance with copyright guidelines through our digital delivery service.

Liaison & Subject Librarians
Orientation, Information Literacy & Instruction

Librarians at Okanagan College run an active instructional program committed to providing information literacy skills in support of developing information literate and lifelong learners. Librarians are available to provide campus library tours and general orientations for your students. Please submit your instruction requests online, or contact your liaison librarian.

Collection Development

The Library supports faculty/instructor input in developing the Library collection. The Library encourages suggestions for purchase from faculty. Please contact the liaison librarian for your department for more information and to submit these requests.

Other Online Resources for Faculty & Instructors

Alumni and community members are welcome to use and borrow materials from any campus library. Library hours vary by campus and time of year.

Alumni Users

Membership

Okanagan College Library Cards are available for OC and OUC Alumni. Cards are available FREE for all OC/OUC Student alumni or retired faculty and staff at all campuses. Community borrower cards are issued by OC Library after the e-mail application to the Alumni Association has been completed. To obtain your card, please e-mail the alumni office with the subject “Alumni Library Card.” Cards are valid for 365 days after being issued and may be renewed annually. 

Community Users

Membership

OC Library issues community member cards to those who are eligible. Information on borrower types and eligibility is available from the borrower types section of the webpage.

Available Services

Online databases and electronic journals are available to alumni or community members on-campus. Off-campus access is not available due to licensing restrictions. Okanagan Regional Library provides access to online databases and e-journals for members. Interlibrary loans and reserve materials are not available to alumni or community members.

Borrowing Information

Information on requesting, returning and renewing materials can be found on the borrowing section of the Library website. This section also includes information on loan periods, fines and fees.

Loan periods vary by type of material. Unless otherwise marked, all items are due by closing time of the due date. Material returned after the due date may be subject to overdue fines. If you lose or damage Library materials, you are responsible for replacement and processing costs.

Circulating materials may be requested from any OC campus library and materials can be returned to any OC library. Use the Library's online catalogue to place requests for material from other campus libraries. Community members are unable to recall or place holds on items that are currently checked out. Library materials may be renewed online, in person, or by phone. The number of renewals varies according to the material. 

Guest Use of Library Computers

For Library users who are not Okanagan College students or employees, the Library may provide guest access to computers, provided that access does not interfere with students’ ability to use the computers. The Guest Use of Library Computers policy provides more information on the use of library computers by community members.   

Book a Group Study Room

Student Studying in Study Room
Group study rooms are currently unavailable due the COVID-19 pandemic.

Group study rooms are available in the Library at all OC campuses except Salmon Arm.

On the Kelowna campus student meeting room bookings are available online. To book a Kelowna study room, visit myOkanagan, then choose the Student Tab. A short video that walks you through the process is available.

Conditions for Group Study Room use:

  • Students only
  • Maximum 2 hours per booking
  • Can be booked up to one week in advance
  • 15 minutes late and room can be re-booked
  • Rooms cannot be "kept" by leaving belongings in the room
  • Kelowna Library &  Kelowna Centre for Learning (E Building) - Book online via MyOkanagan. Use your personal computer or terminals available at the library for online bookings. 
  • Penticton Library - Sign-up sheets at Circulation Desk or call 250-490-3951. 
  • Vernon Library - Sign-up sheets at Circulation Desk or call 250-503-2654.
Room Information (number of seats & types of equipment)
Campus Equipment Room Capacity Tables
Kelowna (Centre for Learning: E building) DVD/VCR Player + LCD Display E204 5 None
  White board + LCD Display E206 6 1 (Board style)
    E214 5 1 (Round)
  White board + LCD Display E229 10 1 (Board style)
  White board + LCD Display E306 8 1 (Board style)
  White board + LCD Display E307 8 1 (Board style)
  LCD Display E309A 5 Many
  White board + LCD Display E406 5 1 (Large board style)
  White board + LCD Display E409 5 1 (Round)
Kelowna White board + LCD Display L301 6 1
  White board + LCD Display+ TV/VCR/DVD player L302 12 3
  White board + LCD Display L303 6 1
  White board + LCD Display L304 6 1
  White board + LCD Display L305 6 1
  White board + LCD Display L308 10 1
Kelowna (Trades Building)   T127B   1
Penticton Whiteboard + LCD Display PL120 6 1
  White board + LCD Display PL118 6 1
Vernon White board + LCD Display A 10 1
  Chalkboard + LCD Display B 10 1

Borrowing

Borrowing from OC Library

Borrow physical items from the Library using your student/employee card. Loan periods vary by type of material. Unless otherwise marked, all items are due by closing time of the due date. Material returned after the due date may be subject to overdue fines. 

If you lose or damage Library materials, you are responsible for replacement and processing costs. You have the right to discuss fines with a librarian. You may also file a formal appeal.

Request Materials

Circulating materials may be requested from any OC campus library. Use the Library’s online catalogue to place requests for material from other campuses or to place a hold on material that is signed out to another user. The material will be delivered to your campus library.

An e-mail will be sent to your preferred account to tell you when the material is available. You can also check your library account to see if the material has arrived.

Renew Materials

Books and other library materials may be renewed online, in person, or by phone. The number of renewals varies according to the material. This short video demonstrates how to renew items online.

Return Materials

With the exception of materials on reserve, items may be returned to any OC Library. Reserve materials must be returned to the circulation desk of the library from which you borrowed. Book drops are available on each campus.

Delivery on Demand

Delivery on Demand is a pilot service offered by the Library to provide remote access to OC Library's print collections. Requests for print materials can be made online. Requests for scanning based on Fair Dealing or Access Copyright guidelines can be submitted by current OC students, faculty, and staff. Fair Dealing and Access Copyright generally permit sharing one chapter from a book, up to 20% of a book, or one article from a journal issue. Requests will normally be filled within seven days. 

Contact the Library for assistance combining content from multiple sources into an online resource list using our Course Reading List System, Talis Aspire.

Laptop Lending

Laptop borrowing for students is currently limited. Libraries are offering semester laptop loans on a first-come-first-serve basis, with a limited number available. Check with your campus library regarding availability and pick-up procedures.

Students must sign a library agreement on a yearly basis to borrow computers. Please fill out the Library Laptop Agreement and bring to a library circulation desk. Individuals will be asked for their student ID when presenting the form.

When laptops are available for short term loan, the following information applies: Same day laptop loans are free, overnight loans are $5 per day; Laptops can be borrowed up to one week for a charge of $25; Overdue fines for laptops is $1 per hour.

More information on laptop loan periods and fees can be found in the borrowing section of the website.

Borrowing from Other Libraries (ILL)

Request an ILL

Borrow materials from non-OC libraries through interlibrary loan and reciprocal borrowing. 

Interlibrary Loan

Interlibrary loan service facilitates the movement of materials between libraries. The service supplements OC Library’s resources and allows OC Library to share its resources with others.

Please note:

  • ILL Notices (ready for pick-up, courtesy notice, and overdue notice) are sent to preferred email accounts
  • Overdue fees are $4 per day
  • All requests must be placed online
Information for OC Library Users

Who can make a request to borrow an item from another library?
OC students, faculty members, and staff members who do not have any outstanding Library fees.

What does a request cost?
ILL services are free of charge for eligible OC Library users.

What materials can I request?
You can request materials not available at OC Library. The lending library determines what materials are available. Typically you can request:

  • Copies of journal, magazine, or newspaper articles
  • Copies of book chapters
  • Print Books

Placing a request does not guarantee availability or delivery. If your requested item is not available, a message will be sent to your preferred email account.

How do I place a request?
Ensure that the item you want is not available at OC Library. Check the catalogue and library databases for availability. All requests must be placed online. If the item is found in an OC Library database, but is not available in full text, click on the link to request an interlibrary loan, and follow the steps to place your request. If no information about the item can be found in a database or catalogue, place your request using the online form.

How long will it take for my item to arrive?
Arrival time depends on availability of the item, processing time, and travel time. Typically, articles delivered online will arrive via email in one to two days. Print copies will arrive in three to seven working days and books will arrive in seven to 14 days.

How do I get my item?
Articles ordered by ILL will be delivered electronically to your preferred e-mail address. Books must be picked-up from the campus Library you indicated on your request. A message will be sent to your preferred email account when your item is ready for pick-up. If you do not pick up your item within 10 days of receiving the pick-up notice for books, or 7 days for articles, the item will be returned to the lending library.

How long can I keep my item?
Electronic copies are yours to keep. The lending library sets the due date for items that must be returned, including books. These items must be returned to OC Library by the indicated due date, or you will be charged overdue fines. The lending library may recall the item - ask for the item back - prior to the original due date. You will be contacted if your item is recalled.

May I renew my item?
Renewals may be available, at the discretion of the lending library. If you wish to request a renewal, contact OC Library at least five working days prior to the item’s due date.

What happens if I don’t return my item by its due date?
You will be charged $4 for every day it is overdue. 

What happens if I lose or damage my item?
You will be responsible for any fees for loss or damage of borrowed materials charged by the lending library.

What if I want to request a unique item (such as microform or historical documents), or a hard to find item?
Please discuss your request with an OC librarian.

What if I want to request a video or DVD?
OC instructors are able to request video and DVDs from other institutions. Please visit Media Bookings for more information and order forms.

ILL Information for Other Libraries

Most items in OC Library’s circulating collection are available for interlibrary loan requests. Circulating items or copies may not be available due to reasons such as availability, high use, or copyright/licensing restrictions. More information for requesting libraries can be found below.

    Institutions can place an interlibrary loan request via:

    Loan period
    Typically two weeks upon receipt. All items are subject to recall.

    Renewals
    Renewal requests will be considered. Request a renewal via Illume or contact OC Library Interlibrary Loan.

    Sending & Receiving Copies
    OC Library can send and accept copies via fax (250-762-9743) or e-mail (ill@okanagan.bc.ca). 

    Cost
    As per ELN and COPPUL agreements. OC Library may charge non ELN and COPPUL libraries for interlibrary loan services.

    ILL Contact

    Okanagan College Library - ILL
    1000 KLO Road
    Kelowna, B.C., Canada V1Y 4X8
    Email: ill@okanagan.bc.ca
    Phone: 250-762-5445 extension 4293
    Fax: 250-762-9743
    NLC Code: BKOC

    Search Other Libraries

    Other library catalogues are open to the public for searching. Students and staff may order items from other libraries at no cost through interlibrary loan. 

    BC Libraries
    Canadian Libraries & Catalogues
    Other Libraries & Catalogues
    Reciprocal Borrowing

    Students and staff have reciprocal borrowing privileges with UBC Vancouver and Okanagan campuses. Upon presentation of a current library card or registration papers from their home institution, OC Library will issue, free of charge, a community borrower card to students and faculty from any B.C. public post-secondary institution. 

    Okanagan College also has a separate reciprocal borrowing agreement with UBC-Okanagan Library. The  reciprocal borrowing agreement between OC and UBCO is available here. OC students, staff, and faculty are eligible for borrowing privileges at UBC libraries upon presentation of a valid OC faculty, staff, or student card.

    Most B.C. public post-secondary institutions offer similar services to OC faculty and students. Refer to the CPSLD reciprocal borrowing web page.

    Computers & Technology in the Library

    Troubleshooting

    Having difficulty accessing library resources from home, accessing your library account, or connecting to wifi? Most off-campus access issues are related to student accounts or browser caching issues. Prior to reporting a technical problem, please clear your browser cache.

    Most frequently reported issues:

    • Browser autofill: If you have saved your password in Moodle, it may cause problems when trying to login from off-campus. Clear all saved passwords in your Internet Browser, turn OFF autofill, then restart your browser.
    • Repeated unsuccessful login attempts: If you try 15 times unsuccessfully in 5 minutes your account will have a 15 minute timeout. Please wait at least 15 minutes before trying again.
    • Blocked library account: If you have outstanding fees or lost items, your library account may be blocked. Contact your campus library to resolve this issue.

    Report a connection problem: If you encounter problems accessing the online databases through the Library Web Site, please contact the OC Web Services Librarian. Include the name of the online database you were trying to access, the error message you received and the date and time you tried to access the database.

    Wifi

    Eduroam (education roaming) is a wireless network service that provides students, staff, and faculty from Canadian educational institutions secure internet access.  It is the preferred network for mobile device users at OC.

    OC students and staff  can use the eduroam wireless network at any member institution using their 9-digit OC ID number followed by @okanagan.bc.ca (e.g. 300123456@okanagan.bc.ca ). The password is the same used to login to an OC computer. Further information on connecting  devices or laptop can be found on the IT services website. 

    Connect Off-Campus

    OC students, faculty and staff have access to licensed resources such as article databases from both on and off-campus. To connect to library resources from off-campus you need to begin your research from OC Library. When prompted, log in with the credentials you use to access myOkanagan (300xxxxxx@stu.oc for students or 300xxxxxx@emp.oc for staff).

    Library users can enable GoogleScholar LibraryLinks to access licensed content through OC Library. Follow these instructions to enable OC links in GoogleScholar.

    Software on Computer Workstations

    Computer lab software varies according to campus and the desktop chosen. IT Services maintains a searchable database of software currently available. To request additional software be installed on library computers please send a request to the Library. 

    Borrow a Laptop

    Laptop borrowing for students is currently limited. Libraries are offering semester laptop loans on a first-come-first-serve basis, with a limited number available. Check with your campus library regarding availability and pick-up procedures. Students must sign a library agreement on a yearly basis to borrow computers. Please fill out the Library Laptop Agreement and bring to a library circulation desk. Individuals will be asked for their student ID when presenting the form.

    When laptops are available for short term loan, the following information applies: Same day laptop loans are free, overnight loans are $5 per day; Laptops can be borrowed up to one week for a charge of $25; Overdue fines for laptops is $1 per hour.

    Borrower Types, Loan Periods & Fines

    Student Borrower Information

    Students are defined as those enrolled in at least one OC course that leads to a degree, diploma or certificate of evaluation that is issued by the Registrar’s Office, reviewed for quality by Education Council and published in the official online OC calendar as well as students enrolled in an OC apprenticeship program.

    Loan Periods & Fines

    Materials Loan Period Maximum Renewals Maximum Items Overdue Fines
    Books, circulating reports + audio (audio CD, cassettes) 14 days 6 unlimited n/a
    Videos (DVD, VHS) 7 days 6 20 n/a
    Reserve materials 2 hrs
    1 day
    0 4 $ .50/hour
      2 days
    4 days
    7 days
    0 4 $2.00/day
    Laptops See chart below      
    Reference materials In library use only n/a n/a n/a
    Periodicals 7 days 0 2 n/a
    Newspaper clippings (Local Area Files) In library use only n/a n/a n/a
    Special Collections In library use only (no photocopying permitted) n/a n/a n/a
    Microforms In library use only n/a n/a n/a
    Interlibrary Loans* Set by lending library Set by lending library Discretion of lending and OC libraries $4.00/day
    Media Bookings No n/a n/a n/a

    Student borrowing, renewal, holds, and request privileges are suspended for 1 or more overdue items or fines/fees of $20.00 or more. If OC Library deems an item lost or damaged, the item's current cost and a $20 processing fee will be charged. The current cost of the item (new) is determined by the Library. Items returned in good condition within six months of being declared lost will be eligible for a refund according to the current cost amount, and the Library will retain the processing fee. *The borrower is responsible for any damage or lost fees charged by the lending library.

    Laptop Loan Periods & Fines
    Loan Period Rental Fees Overdue Fines
    Same day Free $1.00/hour
    1 day $5.00 $1.00/hour
    2 days $10.00 $1.00/hour
    3 days $15.00 $1.00/hour
    4 days $20.00 $1.00/hour
    5 to 7 days $25.00 $1.00/hour

    Student Borrower Status

    Borrower Status Annual Fee Library Card Start Date End Date
    Students (including apprenticeship students)  None OC photo ID Start of course(s) 120 days after the course(s) end date

    See community user information for BC post-secondary students, Alumni students (OC/OUC), Students, hosted by OC, Participants, OC short course, Students (OC contract course).

     

    Faculty and Staff Borrower Information

    Faculty are defined as current members of the Okanagan College Faculty Association (OCFA) and the OC BCGEU Vocational Instructors unions. Staff are defined as current members the OC BCGEU Support Staff union, OC Excluded Support Staff and OC Administrative staff, the OC President and Vice-Presidents, and any other staff contractually employed for instruction or other purposes.

    Loan Periods & Fines

    Materials Loan Period Maximum Renewals Maximum Items Overdue Fines
    Books, circulating reports + audio (audio CD, cassettes) 30 days 6 unlimited n/a
    Videos (DVD, VHS) 7 days 6 20 n/a
    Reserve materials 2 hrs
    1 day
    0 4 n/a
      2 days
    4 days
    7 days
    0 4 n/a
    Reference materials In library use only n/a n/a n/a
    Periodicals 7 days 0 2 n/a
    Newspaper clippings (Local Area Files) In library use only n/a n/a n/a
    Special Collections In library use only (no photocopying permitted) n/a n/a n/a
    Microforms In library use only n/a n/a n/a
    Interlibrary Loans* Set by lending library Set by lending library Discretion of lending and OC libraries n/a
    Media bookings Yes 6 20 n/a

    If OC Library deems an item lost or damaged, replacement cost will be charged. The current cost of the item (new) is determined by the Library. Items returned in good condition within six months of being declared lost will be eligible for a refund according to the current cost amount. Processing fees do not apply to faculty/staff. *The borrower is responsible for any damage or lost fees charged by the lending library.

    Faculty & Staff Borrower Status

    Status Annual Fee Library Card Start Date End Date
    Faculty & Staff None OC photo ID Start of employment September 30 after contract expiry

    See community borrower information for retired faculty/staff (OC/OUC) and BC post-secondary faculty/staff.

    Alumni & Community User Borrower Information

    Community users are defined as those who are sixteen years or older and are residents of the Okanagan College region* or; students of BC post-secondary institutions participating in the CPSLD Reciprocal Borrowing Policy; or Faculty/staff of BC post-secondary institutions participating in the CPSLD Reciprocal Borrowing Policy; or Okanagan College (OC)/Okanagan University College (OUC) student alumni; or Okanagan College (OC)/Okanagan University College (OUC) retired faculty/staff; or Okanagan College (OC) Regional Advisory Committee members, Program Advisory Committee members, or members of the Board of Governors; or Non-OC post-secondary students enrolled in OC hosted courses/programs; or Participants enrolled in OC personal interest short courses that receive a certificate of participation from Continuing Studies, International Education, Trades or other OC department; or Students enrolled in OC contract courses; or OC volunteer literacy tutors/participants; or K-12 school teachers within the College region*.

    Loan Periods & Fines

    Materials Loan Period Maximum Renewals Maximum Items Overdue Fines
    Books, reports + audio CD 14 days 6 5 $ .50/day
    Videos (DVD, VHS) 7 days 0 4 $ .50/day
    Reserve materials n/a n/a n/a n/a
    Laptop computers n/a n/a n/a n/a
    Reference materials In library use only n/a n/a n/a
    Periodicals In library use only n/a n/a n/a
    Newspaper clippings (Local Area Files) In library use only n/a n/a n/a
    Special Collections In library use only (no photocopying permitted) n/a n/a n/a
    Microforms In library use only n/a n/a n/a
    Interlibrary Loans* n/a n/a n/a n/a

    Community borrowing privileges are suspended for 1 or more overdue items or fines/fees of $20.00 or more. If OC Library deems an item lost or damaged, the item's current cost and a $20 processing fee will be charged. The current cost of the item (new) is determined by the Library. Items returned in good condition within six months of being declared lost will be eligible for a refund according to the current cost amount, and the Library will retain the processing fee. *The borrower is responsible for any damage or lost fees charged by the lending library.

    Alumni & Community Member Borrower Status

    Status Annual Fee Library Card Start Date End Date
    Residents $10 Community borrower card issued by OC Library Varies 12 months from issue date
    BC post-secondary students None Community borrower card issued by OC Library Varies End date of program (not to exceed 12 months)
    BC post-secondary faculty/staff None Community borrower card issued by OC Library Varies 12 months from issue date
    Alumni students (OC/OUC) None Community borrower card issued by OC Library after e-mail application to Alumni Association. Varies 12 months from issue date
    Retired faculty/staff (OC/OUC) None Community borrower card issued by OC Library Varies 12 months from issue date
    Members of Regional Advisory Committee, Program Advisory Committee or Board of Governors None

    Community borrower card issued by OC Library

    Varies 12 months from issue date
    Students, hosted by OC None Community borrower card issued by OC Library Start of program End of program
    Participants, OC short course $5 Community borrower card issued by OC Library;  OC Continuing Studies, Trades or other registration papers must be shown Start of course 12 months from issue date
    Students, OC contract course None Community borrower card issued by OC Library following receipt of class list or registration papers Start of course End of course
    Literacy tutors None Community borrower card issued by OC Library Varies August 31
    Literacy participants $5 Community borrower card issued by OC Library Varies 12 months from issue date
    K-12 School teachers None Community borrower card issued by OC Library Varies 12 months from issue date

    *College region comprises School Districts 19, 22, 23, 53, 67 and 83. Communities within the College region include Kelowna, Vernon, Salmon Arm, Penticton, Revelstoke, Summerland, West Kelowna, Oliver, Osoyoos, Keremeos, Peachland, Princeton, Enderby, Armstrong and Sicamous.

    Loan Periods for Other Libraries

    Materials Loan Period Maximum Renewals Maximum Items Overdue Fines
    Most items in circulation collection 2 weeks upon receipt, unless otherwise stated. All items are subject to recall. Renewal requests will be considered. Request a renewal via Illume or contact OC Library interlibrary loan. n/a n/a

    If OC Library deems an item lost or damaged, the item's current cost and a $20 processing fee will be charged. The current cost of the item (new) is determined by the Library. Items returned in good condition within six months of being declared lost will be eligible for a refund according to the current cost amount, and the Library will retain the processing fee.