BCBTAC Workshop Series
BCBTAC Workshop Series
BCBTAC and Continuing Studies have partnered to create a series of affordable 3-hour workshops to help the local beverage community with training of staff. Facilitated by industry professionals, the training will elevate skills and setup the best season, delivered at the right time just as we are all gearing up for the tourist season. Topics include Customer Service, Sales, Sensory Skills, and Digital Marketing
Cost Per Course: $60 plus material fees.
Do you need customized training? We can help with the development and delivery. Contact email@example.com for more information.
- April 18, 2023 – 6-9 pm - How We Taste: A Sensory Experience - Instructor: Karen Sutherland
- Why do we taste differently from each other? In this interactive workshop, participants will learn how our senses work together, what influences our taste and leave with a step-by-step process guiding customers through tasting experiences.
- April 25, 2023 – 6-9 pm - Customer Service Foundations - Instructor: Tania Rutt
- Understanding customer behavior is essential when providing experiences. In this interactive workshop, participants will learn how to provide a high-quality customer service that will lead to a financial impact on an organization.
- May 2, 2023 – 6-9 pm - Front of House Sales Techniques - Instructor: Luke Whittall
- This interactive workshop will provide front line with the foundational skills needed to confidently handle tastings for 2 to 50 people that leads to more sales. Using scenarios, participants will learn how to provide customers an experience that will lead to more sales.
- May 9, 2023 – 6-9 pm - Daily Social Media Habits - Instructor: Meghan Dimma
- Description: To stand out from the rest of the crowd, social media activity needs to become a habit. This interactive workshop will have participants understand the current trends in social media, how to create effective posts and incorporate paid advertising to get a return on their efforts.
Contact Kristine Clarkson for more information: firstname.lastname@example.org
April 4, 2023
Q: What's your name? A: Ruth Gabriela Melo Flores Q: What's your hometown? A: Quito – Ecuador – South America Q: How did you end up at Okanagan College? A: Well, I studied for a bachelor's degree in Law in Ecuador. Then, I worked for a while and got my Master's degree in Government and Culture of Organizations at the University of Pamplona. When I returned to my country, professional opportunities arose for me. I mean, a Master's degree improved my career. Spain helped me develop ...Read more...
June 7, 2022
Grads of Okanagan College’s Animation Diploma program are finding their skills have never been in higher demand. First- and second-year students showed samples of their artwork and demo reels to industry partners at OC’s annual Animation Industry Night on May 17. “Lots of the work was very professional,” says James Wood, Chair of Okanagan College’s Animation Department. “Our program is short, but intense. The instructors make sure the students have a realistic understanding of what they need do to succeed in a competitive and demanding wo...Read more...
May 30, 2022
Business students from Okanagan College are once again able to travel to Jyväskylä, Finland to experience an international summer school at the JAMK University of Applied Sciences. Finland’s education system is widely regarded as one of the best in the world. OC Business Professor Blair Baldwin, who has taught Services Design at JAMK for several summers, says working in Finland has helped him innovate and create new teaching methodologies. “JAMK employs experiential learning across its curriculum,” he says. “They stress critical thinkin...Read more...
May 27, 2022
Okanagan College students will once again be competing for the Canadian title after qualifying for the Enactus National Exposition with a first-place finish in their league during the semi-final round. Enactus teams at post-secondary institutions across Canada competed virtually earlier this month, and Okanagan College scooped up top position in the TD Entrepreneurship Challenge, and runner-up in the Scotiabank Climate Action Challenge for the Unusually Good Food Co. project. It also included national runner-up in Shaw and RBC accelerators...Read more...