Terms and Conditions
Okanagan College Print and Copy accounts are governed by these terms and conditions and Okanagan College’s Policies. Read the terms and conditions carefully, as they constitute legal obligations between you and Okanagan College (“OC”). The use of the words “you" and "your" denote the person named on the OC account or the person to whom the account is issued.
1. Use and ownership
You are the only person entitled to use your OC Print and Copy account. You may not use your OC Print and Copy account for any improper or unlawful purpose. Using another student’s OC Print and Copy account, or altering or falsifying your account information will be dealt with pursuant to OC’s General Academic Regulations and Policies and OC’s Student Non-Academic Conduct Policy and may also be subject to civil or criminal proceedings.
You are responsible for safeguarding your OC Print and Copy account information against loss or theft, and for keeping your online account password, or PIN, confidential. OC will not ask you to divulge any of your access information. If you suspect another person knows your PIN, or password, call the help line at 250-762-5445, extension 4444 or toll-free 1-866-839-4032, or go to the Help Desk located in Room L104, Centre for Learning (Kelowna Campus only) and change it immediately.
3. Expired Okanagan College Accounts
While OC Print and Copy account balances will automatically carry over from term to term with active use, the balance will expire after 12 months of inactivity. If you stop attending OC but return before your OC Print and Copy account has expired, you will not need a new account.
4. Charge disputes and/or Refund Requests
If you are not able to successfully resolve a charge on your OC Print and Copy account with your financial service provider and you wish to dispute the charge further, you must notify OC Print Services at 250-762-5445, extension 4242 or at firstname.lastname@example.org within 10 calendar days of the date of the charge. You must provide the date, location and amount of the transaction, along with any other information that may help staff resolve your claim. Disputing a charge with OC does not mean that the disputed charge will be credited to your OC Print and Copy account. Charge disputes are dealt with on a case-by-case basis.
All OC Print and Copy account funds are in Canadian dollars. The intended amount of deposits made using a debit or credit card that was issued outside of Canada may not be equivalent to the amount actually deposited due to currency exchange rates.
6. Limitations on the Okanagan College’s liability and indemnity
Okanagan College is not liable to you for any loss, damages, or expenses of any kind that may result from the use or misuse of your OC Print and Copy account, or if your OC Print and Copy account is not accepted or you do not have sufficient funds in your account. You agree to indemnify, hold harmless and release OC from any and all claims for losses, damages, injury, fees, expenses, charges or debts made by any party against OC arising out of the use or misuse of your OC Print and Copy account.
All payment processing is conducted through PayPal. OC does not store any credit card or banking information whatsoever. We do not provide any personal information about you to any third parties.