Dr. Kyleen Myrah

Business Administration
kmyrah@okanagan.bc.ca
Office Centre For Learning 221
Kelowna Campus
250-762-5445 ext. 4678

Dr. Myrah is a Professor of Business at Okanagan College teaching in the areas of management and social entrepreneurship for over 20 years. She is also President of KyCo Management, a corporate training company specializing in leadership development, strategic planning and social enterprise.
An active member of her community, Kyleen has held volunteer positions with organizations including Loran Scholars Foundation, Kelowna Chamber of Commerce, Central Okanagan Foundation, Inn from the Cold, YMCA-YWCA, and Community Futures of the Central Okanagan. In 2017 she co-led the City of Kelowna's Journey Home Task Force and is currently the founding Board Chair of the Society tasked with implementing the community's plan to end homelessness. Kyleen is also a Faculty Advisor for the award-winning student organization, Enactus Okanagan.



Academic background/certification 

Chartered Professional Accountant Designation (CPA) 
Executive Certified Management Accounting (CMA) Program, 2008,  

Segal Graduate School of Business, SFU, Vancouver, BC 
Top Talent Award for strategic leadership and academic excellence in the program 

Doctorate Of Education in Educational Leadership & Policy, 2004 
Department of Educational Studies, University of British Columbia, Vancouver, BC 
Dissertation: “A Study Of Public Post-Secondary Entrepreneurship Education in British Columbia: 
The Possibilities And Challenges Of An Integrated Approach” 
Department of Educational Studies Scholarship, 1998 

Master of Public Administration, 1994 
Faculty of Management, Dalhousie University, Halifax, NS. 
Department of Public Administration Scholarship 1992 - 1994  

Bachelors of Arts (honours), 1991 
Faculty of Arts, Queen’s University, Kingston, Ont. 
President’s Scholarship, (UVIC Visiting Student) 1989-1990 

Certification 

EQ-i 2.0/EQ 360 Certification Program (Emotional Intelligence) 
December 2013. Kelowna, BC.  

Myers-Briggs Type Indicator Step I and Step II Certification Program 
June 2009. Edmonton, AB.  

Research interests 

Current research interests include social entrepreneurship/social enterprise, non-profit management, corporate social responsibility, leadership, service learning and mentorship.  

Professional experiences 

Associate/College Professor, 1999-present 
Okanagan School of Business, Okanagan College, Kelowna, BC  

President, KyCo Management 2002-present 
Corporate Training and Professional Speaking Company, Kelowna, BC  

Partner and Business Trainer, 1998-2002 
TriStar Innovations, Kelowna, BC  

Manager, Management Services, 1996-1998 
Business Development Bank of Canada, Kelowna, BC  

Special Projects Coordinator, 1993-1995 
The GEMS Management Group, Faculty of Management, Dalhousie University, Halifax, NS  

Publications 

Myrah, K., & Rempel, K. (2022). Brain Trust: Assessing the viability of a new concussion management social enterprise. In SAGE Business Cases. SAGE Publications, Ltd. https://sk.sagepub.com/cases/skpromo/vVksLb/brain-trust-viability-new-concussion-management-social-enterprise 

Myrah, K., & Rempel, K. (2022). Change in the Time of COVID: Determining How a Lived Experience Circle on Homelessness Adapts Their Team Development Model. In SAGE Business Cases. SAGE Publications, Ltd. https://sk.sagepub.com/cases/skpromo/oPZyC5/change-covid-lived-experience-circle-homelessness-team-dev-model 

Myrah, K., Rempel, K., & Warner, D. (Summer, 2021). Addressing Homelessness in Kelowna – Determining How a New Agency Will Govern. Case Research Journal, 41(3), 87-106. 

Myrah, K., Rempel, K., & Warner, D. (June, 2019). MP Maintenance: Developing a Marketing Strategy for a Social Enterprise. International Journal of Case Studies in Management, 17(2), 1-19. 

Myrah, K., Rempel, K., and Penney, D. (September, 2018). Optic Signs: A. Entrepreneur’s Dilemma, The Case Centre, 1-22. Retrieved from: https://www.thecasecentre.org/educators/products/view?id=155964

Myrah, K., and Rempel, K. (2017, May). Mission Possible:Social Enterprize Case Study. Retrieved from https://tricofoundation.app.box.com/v/missionpossiblecasestudy

Myrah, K., Rempel, K., & Warner, D. (Winter, 2017). Howard Industries: A Social Enterprise Worth Continuing? Case Research Journal, 37(1), 1-22 

Myrah, K., & Sawatzky, R. (Fall, 2016). Lunapads: Co-Leadership in a Social Business. Case Research Journal, 36(4), 1-15 

Myrah, K., and Picco, E. (2015). YWCA Metro Vancouver Social Enterprize CaseStudy 2015. Retrieved from https://tricofoundation.app.box.com/v/YWCAsocialenterprisecasestudy  

Myrah, K., and Odinsky-Zec, T. (2013). The V formation model: a unifying force for double bottom line ventures illustrated with European and North American examples. Social Responsibility Journal, 9(1) 91 – 108. 

Myrah, K., Wilkinson, D., and Manziuk, S. (2012, Fall). The five levels of corporate social responsibility: Is your business ready for the challenge? Certified Management Accountants of BC Quarterly Update Magazine, 16-19. 

Myrah, K., Wilkinson, D., and Manziuk, S. (2012, Summer). The Strategic Advantage of Corporate Social Responsibility: What it is and why you don’t want to be left behind. Certified Management Accountants of BC Quarterly Update Magazine, 17-19. 

Myrah, K. Using a Service Learning Approach to Teach Students about Social Entrepreneurship. Entrepreneurial Practice Review, 1(1), 4-23. Autumn 2009.  

Myrah, K., and Currie, R. (2006). Examining Undergraduate Entrepreneurship Education. Journal of Small Business & Entrepreneurship, 19(3), July.  

Academic presentation 

Myrah, K., Rempel, K., & Laing, S. (November, 2021). Embedding authentic allyship into the research process.  

Myrah, K, Graham, J., Rempel., Presley, B., & Wang, A. (November 26, 2021). Panelist. Homelessness Research in the Okanagan. University of British Columbia Okanagan, Healthy Living & Chronic Disease Prevention. 

Myrah, K., Ballesteros-Sola, Ontaneda, W. (June 22, 2021) NACRA Reviewers workshop. North American Research Case Association.  

Myrah, K., Wheeler, S., & Roy, D. (November, 2019). Moving from Collaboration to Action: the Story of Journey Home Kelowna. Canadian Alliance to end Homelessness National Conference, Edmonton, AB. 

Myrah, K. (October, 2019). Panelist. The Politics of Housing in the Okanagan and Beyond. University of British Columbia Okanagan, Kelowna, BC.  

Myrah, K. (October, 2018). Evaluating Marketing Value of Social Enterprises. Academic Leaders Symposium, Enactus World Cup, San Jose, CA. 

Myrah, K., and Bell, M. (June, 2018). Journey Home: Addressing Homelessness in Kelowna, BrainX Symposium on Brain Injury, Kelowna, BC. 

Myrah, K. (April 2018). Panelist. Homelessness and the Opioid Crisis, Business Improvement Association of BC Annual Conference, Kelowna, BC.  

Myrah, K. (March 2016). Panelist. Unleashed Okanagan. Stories of Social Change in the Community. Kelowna, BC.  

Myrah, K. “The Competitive Advantage of Mentoring.” Invest for the Future (IFTF) Eastern European Conference for Women Entrepreneurs. Zagreb, Croatia, March 7-10, 2014.  

Myrah, K., and Warner, D. “Bringing the Community and Social Responsibility into the Classroom.” ACBSP Annual Conference, Salt Lake City, Utah, June 2013 

Myrah, K., and Thurnheer, L. “Growing Community Commitment Personally and Professional.” Junior Chamber International BC/Yukon Regional Convention, Kelowna, BC, May 2012. 

Myrah, K., and Warner, D. “The Strategic Advantage of Corporate Social Responsibility.” CMA BC Leadership Conference, Vancouver, BC, May 2012.  

Myrah, K. and Odinsky-Zec, T. “The Sustainable Enterprise Continuum. Case Examples from Croatia and Canada with Wider Application for Teaching and Research.” International Congress on Small Business, Stockholm, Sweden, June 2011.  

Myrah, K. “Using the Power of Personality Style to Enhance your Communication.” 2010 Community Futures Provincial Staff Development Conference, Kelowna, BC. 

Myrah, K. “Teaching youth entrepreneurship through a Dragon’s Den Competition.” 2009 International Enterprise Promotion Convention, Harrogate, Yorkshire, UK. 

Myrah, K. “Social Entrepreneurship: Harnessing Business to Create Social Change.” Keynote address, EXSTA symposium (Entrepreneurship in context of Cultural and Social Responsibility), Vienna, Austria, 2008. 

Myrah, K. & Johnson, S. “Incorporating a Team Teaching Approach to Entrepreneurship” Canadian Council for Small Business and Entrepreneurship Annual Conference. Kelowna, BC., 2007. 

Myrah, K. “Discovering your Emotional Intelligence.” Community Futures Development Corporation Boundary Area, Grand Forks, BC, 2007. 

Academic service 

  • Faculty Advisor, Enactus OC chapter (formerly SIFE & ACE), 2005-present 
  • Committee Member, Extended Study Leave, 2015-2017. 
  • Committee Member, Dean of Business Hiring Committee, 2017.  
  • Member, Okanagan School of Business Library Committee, 2007-2013.  
  • Member, Grants-in-Aid Committee, 2008-2012 
  • Member, Management, Management and Human Resources Committee, 2001-present.  
  • Steering committee member, Institute for Teaching and Learning, 2007-2009 
  • Member, Faculty of Business Selection Committee, 2012, 2010, 2003 
  • Faculty Advisor, Okanagan Business Students’ Association, 2005-2006 
  • Faculty Advisor, Okanagan Business Student Banquet, 2005 
  • Committee Member, OUC Professional Development, Business & Technologies, 2003 
  • Chair, Faculty of Business Student Orientation, 2002 
  • Coordinator, Faculty of Business Student Toastmaster Program, 2002-2003 

Community service 

  • Committee member, Governance Committee, BC Rugby, 2020-present 
  • Member, ASAC Case Division Executive Committee, June 2020 - 2021 
  • Founding Chair, Director, Central Okanagan Journey Home Society, March 2019-2021 
  • Co-Chair, City of Kelowna Journey Home Task Force & Transition Team, July 2017-Feb.2019 
  • Chair & Interviewer, Loran Scholar Foundation, BC Interior Committee, 2014-present 
  • Loran Scholars Foundation National Selections Interviewer 2017; 2020  
  • Member, Central Okanagan Foundation Community Engagement Committee, 2014-2018 
  • Director, Inn from the Cold, 2014-2017 
  • Director, Central Okanagan Foundation, 2013-2015 
  • Judge, 2014 Business Development Bank of Canada (BDC) Young Entrepreneur Awards 
  • Assessor, Loran Scholar Foundation, BC Interior Committee, 2012-13 
  • Steering Committee, Young Entrepreneur Program, Kelowna (2006-2016) 
  • Director, Elevation Outdoor Experiential Programs Association (2009 – 2013) 
  • Member, Central Okanagan Foundation Governance Committee, 2009-2012 
  • Judge, School District #23/EDC Young Entrepreneur Awards (2005-16, 2001-02, 1998) 
  • Judge, BDC/Chamber Kelowna Business Excellence Awards (2011-13, 2006-09, 2000) 
  • Judge, Yellow Pages, Making it Real Awards (2006-2009) 
  • Committee Member, School Planning Council, Glenmore Elementary, 2009-2011.   
  • Coach, Kelowna Youth Soccer/Kelowna United Association, 2007-2012 
  • Committee Chair/Member, PAC, Glenmore Elementary, 2006-2011 
  • Active Member, Okanagan Jaycees (Junior Chamber of Commerce) (1997-2007) 
  • Director, Bright Lights Foundation, Kelowna, BC (2002 – 2008) 
  • Director, Kelowna Chamber of Commerce Member; Municipal Affairs Committee (2004-2006) 
  • Board Member, Central Okanagan Youth Entrepreneurship Advisory Committee (1998-2006) 
  • Judge, EDDY Awards, South/Central region of BC (April 2003) 
  • Director, Community Futures Development Corporation of Central Okanagan (2000-2002) 
  • Judge, Women of Distinction Awards, Kelowna, BC, YM-YWCA (2002) 
  • Chair, Nominating Committee, Women of Distinction Awards, YM-YWCA (2000-2001) 
  • Director, YMCA-YWCA of Central Okanagan, Kelowna, BC (2000-2001) 
  • Public Speaking Co-Coach, Lady of the Lake Competition (2003, 2002, 2001) 
  • Board Member, Self-Employment Committee, CFDC of Central Okanagan (1988) 

Awards 

2021, Bronze Medal Case Award, North American Case Research Association conference (online format), October 2021. Awarded for the case, “EnactusOC: Motivating a Student Leadership Team During a Global Pandemic.” 

2020, Gold Medal Case Award, North American Case Research Association conference (online format), October 2020. Awarded for the case, “Change in the Time of Covid: Determining How a Lived Experience Circle on Homelessness Adapts Their Team Development Model.” 

2020 Outstanding Reviewer Award, Administrative Sciences Association of Canada (ASAC) National conference, St. John’s, Newfoundland (online format), June 2020. 

2020, Best Paper, Case Track Division, Administrative Sciences Association of Canada (ASAC) National conference, St. John’s, Newfoundland (online format), June 2020. Awarded for the case, “Addressing Homelessness in Kelowna: How a New Agency will Govern.” 

2019 Outstanding Reviewer Award (new reviewer award), North American Research Case Association Annual Conference, Tempe, Arizona, October 2019.   

2018, Anita Tozer Memorial Award Recipient, awarded to an individual or group (Journey Home Task Force) in recognition of an extraordinary and positive contribution to the quality of life in Kelowna.  

2018, Finalist, Sarah Donalda-Treadgold Memorial Award, One of three women recognized for their outstanding voluntary contributions and community service to the city of Kelowna 

2017 Best Paper, Case Track Division, Administrative Sciences Association of Canada (ASAC) National conference, Montreal, Quebec. Awarded for the case, “MP Maintenance: Evaluating the Marketing Strategy of a Social Enterprise.” 

2016, Top 40 over 40 Award, Kelowna Chamber of Commerce & BDO. In recognition for individuals over the age of 40 who act as mentors, champions and role models to foster the future leaders of the Okanagan community.  

2016 Honourable Mention, Case Track Division, Administrative Sciences Association of Canada (ASAC) National conference, Edmonton, Alberta. Awarded for the case, “Howard Industries: A Social Enterprise Worth Continuing?” 

2014 Community Leader Award, Mentor, Honourable Mention. Recognizes volunteers who provide mentorship and enhance their community, Kelowna, BC.  

2012 ACCC Silver Teaching Excellence Award. This award, by the Association of Canadian Community Colleges, honours a faculty member who has exhibited consistent excellence in teaching and has had a significant impact on the personal and academic growth of students. 

2012 President’s Award, Okanagan College. This award honours and recognize a current employee who has provided outstanding service to Okanagan College, who has shared and supported the mission, vision and values of the College and has been actively engaged within the college community. 

2010 Canadian Council for Small Business and Entrepreneurship (CCSBE) Entrepreneurial Learning Awards, Calgary 2010. 
Runner up Award for Best Course, Buad 309: Social Entrepreneurship 

2009 John Dobson Ace Fellow of the Year Award 
Recognizes the John Dobson ACE Fellow for all of Canada who made an outstanding contribution in the past academic year as a mentor and coach to students involved in the Students in Free Enterprise (SIFE)programs on their campus  

2008 ECMA Top Talent Award  
ECMA (Executive Certified Management Accountant) top talent award recognizes academic success and demonstrated leadership throughout the program.  

2008 Junior Chamber International (JCI) Senatorship Award 
Awarded for dedication and outstanding service to the JCI organization. Confers lifetime membership in the JCI organization. 

2006 John Dobson ACE Fellow  
Awarded by Advancing Canadian Entrepreneurship (ACE) Canada for support and dedication to the local Students in Free Enterprise (SIFE) chapter.  

2004 Women of Distinction Finalist  
Awarded by the YWCA-YMCA of Central Okanagan, a finalist in the Community Leadership category. 

2002/2003 National Junior Chamber Member of the Year  
Awarded by the Canadian Junior Chamber for the most outstanding member of the national organization.  

2002/2003 National Junior Chamber Trainer of the Year  
Awarded by the Canadian Junior Chamber for the most outstanding trainer of the national organization. 

2002 BC/Yukon Jaycee of the Year  
Presented to a Junior Chamber (Jaycee) member in the BC/Yukon region who provided outstanding contribution and leadership to the Junior Chamber organization and region throughout the 2002 year. 

2002 Okanagan Jaycee of the Year  
Presented to a Junior Chamber (Jaycee) member in the Okanagan Jaycee chapter who provided outstanding contribution and leadership to their local chapter throughout the 2002 year.  

Enterprising, Dedicated, Dynamic Youth (EDDY) Awards, South/Central Region of BC  
Category: Supporter of Young Entrepreneurs, April 2000, Kelowna, BC  

Americas Junior Chamber (Jaycees) Public Speaking Competition, 2nd Place  
April 1999, Panama City, Panama 

National Jaycee Public Speaking Champion  
September 1998, Edmonton, Alberta 

Reviewer/co-editor 

Guest Editor, Special Issue on Women Entrepreneurs, Case Research Journal, 2019-2021 

Case Track Session Co-leader, Cases in Development: Strategy / Marketing, ASAC Annual conference, June, 2020, 2021 

Member, Case Research Journal Editorial Board (fall 2019 – present) 

Reviewer, Administrative Sciences Association of Canada (ASAC) Annual Conference, 2014-present| 

Reviewer, Case Research Journal, 2016-present 

Reviewer, The Case Journal, 2016-present 

Reviewer, North American Research Case Association (NACRA) Conference, 2014-present 

Reviewer, Social Responsibility Journal, 2012. 

Reviewer, Entrepreneurial Practice Review, 2012 

Reviewer, Canadian Council of Small Business and Entrepreneurship Conference, 2012, 2010. 

Reviewer, Journal of Small Business and Entrepreneurship, 2008.  

Robbins, Stephen P. and Langton, Nancy. Fundamentals of Organizational Behvaiour, 3nd Canadian Edition. Toronto, Ontario: Pearson Education Inc. Winter 2006 

Robbins, Stephen P. and Langton, Nancy. Fundamentals of Organizational Behvaiour, 2nd Canadian Edition. Toronto, Ontario: Pearson Education Inc. Fall 2005 

Walter S. Good. Building a Dream:A Canadian Guide to Starting a Business, 5th edition. Toronto, Ont: McGraw-Hill Ryerson Ltd. Fall 2001 

Walter S. Good. Building a Dream: A Canadian Guide to Starting a Business, 4th edition. Toronto, Ontario: McGraw-Hill Ryerson Ltd. Summer 2001. 

Grants 

Enactus Canada/ John Dobson Foundation 2020. Awarded $5800.00 grant to produce an Allyship in Research Toolkit and video resources.  

Social EnterPrize Case Study 2016 & 2014: Awarded a $10,000 research grant in 2016 to write a case study on an award-winning social enterprise, Mission Possible and its social enterprise, MP Maintenance, and in 2014 to write a case study on the YWCA and its social enterprise hotel.  

Okanagan College Grant-In-Aid 
2008-present; 2005; 2002. Grant funding provided for travel and presentation at conferences. 

Brian Farlinger Research Award 2002 
Presented with a research grant from the Canadian Council for Small Business and Entrepreneurship at their annual conference in November 2002. The Brian Farlinger Award for emerging researchers is a seed grant to support young researchers and exploratory research in the areas of entrepreneurship and small business in Canada.  

Graduate supervisor 

Organizational Consulting Project, Masters of Business Administration, Royal Roads University. Student: Wayne Roberts, Strategic Business Plan, Urban Systems Ltd, 2008-09. 

Organizational Consulting Project, Masters of Business Administration, Royal Roads University. Student: Pamela Nelson, Strategic Business Plan, FMS Flight Motion Simulators Inc, 2007-08. 

Organizational Consulting Project, Masters of Business Administration, Royal Roads University. Student: Jennifer Gorman, Strategic Business Plan, Centre for Entrepreneurial Excellence, 2004-05.