Tourism and Hospitality

Person skiing at the Revelstoke Mountain Resort

Students can choose to enrol in one of the two-year diploma programs: Tourism Management Diploma or Business Administration Diploma – Tourism and Hospitality Management specialty. Or students can choose to enrol in or continue into the four-year degree program in Business Administration with a specialty in Tourism and Hospitality Management. Courses are delivered both on-campus and through distance education. 

Explore our programs

Tourism Management Diploma

  Revelstoke
  Diploma

Bachelor of Business Administration - Tourism and Hospitality Management Specialty

  Distance, Vernon, Penticton, Salmon Arm, Kelowna
  Degree

Business Administration Diploma - Tourism and Hospitality Management Option

  Distance, Vernon, Penticton, Salmon Arm, Kelowna
  Diploma

Courses

The Tourism Management Diploma in Revelstoke is designed to provide students the opportunity to work and learn in a  Mountain Resort environment which offers a diverse and dynamic four-season tourism economy and develops the​ skills needed to prepare for an exciting career in the mountain tourism sector.

The two-year Business Administration Diploma program is a highly respected credential that gives students a quick start on a career, provides real-world knowledge, skills and opportunities designed to advance careers in the tourism sector, and gives the opportunity to continue studies in a degree program.

The four-year Bachelor of Business Administration Degree program positions graduates for tourism management and hospitality careers or entrepreneurial positions both locally and internationally​.

Meet the team

Jonathan Rouse

Director of Food, Wine and Tourism Associate Dean
Office: Centre For Learning 217D
Campus: Kelowna
Phone: 250-762-5445 ext. 4684

Teaching Experience: Management, Hotel Management and Adventure/Ecotourism Management

Accomplishments: Jonathan has 10 years working as a geologist in a range of capacities from field research and exploration to land use management. For the past 20 years Jonathan has been very active provincially and nationally within the tourism and hospitality education field, having held positions as Dean, School of Hospitality and Business at Vancouver Community College, and Chair, Tourism and Outdoor Recreation Management at Capilano College.

Specialty Areas: Product development, sustainable tourism, international education and education development such as qualifications framework.

Research Interests: Tourism growth management and sustainability, and tourism and hospitality education

Associations and Board Memberships:
Recent Past Board of Directors: Vice Chair Go2 and Tourism Vancouver
Current Membership: BC Hospitality Foundation Advisory Committee and Canadian Culinary Championships Committee
Current Board of Director: Canadian Tourism Human Resource Council

Credentials:
BSc. (Geology) Mount Allison University, New Brunswick, Canada
MSc (Tourism and Hospitality Education); University of Surrey, England

Michael Conlin

Business Administration
Office: Centre For Learning 222
Campus: Kelowna
Phone: 250-762-5445

I have forty-seven years of experience teaching post-secondary education courses and twenty years of experience in the administration of post-secondary institutions in a number of countries including Bermuda and Australia. 

I worked for two years as a marketing representative for EMCO Limited, London, Ontario and for two years as the Marketing Research Analyst for Kelvinator (Canada) Limited, London, Ontario. For four years, I was the Managing Director of a Canadian high-tech firm which sold information technology equipment in the southern Africa countries of Zimbabwe, Botswana, Lesotho and Swaziland.

For eleven years, I was the Dean of the Faculty of Hotel and Business Management at Bermuda College on the island of Bermuda. I was also the Chief Operating Officer and Dean of the Australian International Hotel School for nine years, a public agency collaboration between the Government of the Australian Capital Territory and Cornell University.

Credentials:
Appointed a Fellow of the Institute of Hospitality (FIH), formerly the Hotel and Catering International Management Association (FHCIMA), London, UK
Appointed Professor Emeritus, Australian International Hotel School
Senior University Administrator’s Course, The Ivey School, University of Western Ontario (UWO)
Barrister and Solicitor, Law Society of Upper Canada (Province of Ontario Bar)
Juris Doctor, UWO
Master of Business Administration, UWO
Bachelor of Arts (Honors) in Political Science, UWO

Dan Allen

Business Administration
Office: Business Building 216H
Campus: Kelowna
Phone: 250-762-5445 ext. 4378

Dan Allen has been a professor at Okanagan College since 2015.  Dan is engaged in an ownership capacity of various businesses ranging from pubs to distilleries to breweries located throughout Canada.  He is the former Board Chair and Past President of the Downtown Kelowna Association. While at Okanagan College, he teaches courses in Food and Wine Tourism, Hotel Management, Restaurant Management as well as courses in Marketing and Management.

Credentials:
MSc, International Relations, London School of Economics
MBA, Cornell University
BA, History and Communications, Western Washington University

Alan Rice

Business Administration
Office: Centre For Learning 219
Campus: Kelowna
Phone: 250-762-5445 ext. 4879
Headshot of Alan Rice

Alan Rice received his Master’s of Arts in Tourism Planning and Development from California University in 2010. He completed his Bachelors of Administration with honours in marketing, specializing in marketing research, at Brock University in 1991. He has been teaching in the fields of Tourism and Hospitality Management and Marketing at Okanagan College since 2008.

Alan has over seventeen years of management experience in the tourism industry. He is the owner and principal of Kettle Valley Research, a boutique marketing research consultancy. Since its establishment in 2003, Kettle Valley Research has worked with clients in the tourism industry, government, economic development, as well as several advertising agencies and private firms. From 1996 to 2003 he worked in the tourism research field at Tourism Whistler where he oversaw all aspects of market research, analytics, and competitive intelligence.

Credentials:
MA, Tourism Planning and Development, California University
BA, Marketing, Brock University

Blair Baldwin

Business Administration
Office: Centre For Learning 220
Campus: Kelowna
Phone: 250-762-5445 ext. 4315
Headshot of Blair Baldwin

For 19 years, Blair Baldwin has been one of the architects of the wine tourism industry in B.C. through the creation of the four annual not for profit Okanagan Wine Festivals and the British Columbia Wine Awards. He has also been retained to develop the Recreation Trails strategy for the Province of BC; the BC Mountain Bike Tourism strategy and has been retained by the province of British Columbia to develop the business plan for the BC Rail Trails network as part of the Trans Canada Trail.  He has also retained to build business plans for the technology industry in BC; the manufacturing industry in BC; as well as building corporate social responsibility strategies for the Canadian Tobacco Manufacturers Council including the national Operation ID program. Blair is a proud professor at the Okanagan School of Business at Okanagan College specializing in Strategic Management; Professional Service Firms Management; Events Marketing; Services Marketing; and Business Law. He also actively facilitates group planning sessions ranging from strategic planning to marketing and the development of service quality within organizations.

 

Devin Rubadeau

Business Administration
Office: Centre For Learning 224
Campus: Kelowna
Phone: 250-762-5445 ext. 4621
Headshot of Devin Rubadeau

I have 25 years of industry experience in high performance coaching, sport organization, event planning, project management, strategic planning, and leadership training.  An international sailing champion several times over, I have also traveled the world coaching elite athletes and training new coaches.  A strong believer in experiential learning, I'm always looking for motivated students to work with, and to develop new programs and products that benefit the community. 

Credentials:
Doctoral Studies in Professional Practice (ongoing), University of Derby
Masters of Business Administration with Distinction, Walden University
Bachelor of Arts in Pacific and Asian Studies, University of Victoria
Diploma in High Performance Coaching (Sailing and Windsurfing), National Coaching Institute
Learning-Centred Instructor Certificate, Okanagan College
High Performance Traits Inventory Certified

Ronald Thompson

Business Administration
Office: Centre For Learning 222
Campus: Kelowna
Phone: 250-762-5445 ext. 4483

Ron has more than 25 years of senior operating and development experience with such well-known companies as General Foods, Cara and Scott's Hospitality Inc. For several years he served as President and CEO of Scott's Foodservices Inc. responsible for more than 900 restaurants, 11,000 employees and 500 million dollars in sales revenue.

Ron has taught at Ryerson University (Toronto), University of Guelph, (Nice France), Hosta (Glion) Hotel and Tourism School (Leysin, Switzerland) and Sochi Institute of Tourism, (Sochi, Russia). In addition, he has served as Managing  Director, Hotel Institute Montreux, a renowned Swiss hotel school, as well as Dean, Faculty of Hospitality and Tourism, George Brown College in Toronto.

Ron has lived in 6 different countries and has consulted widely in North America, Western Europe, the Middle East, Russia, Azerbaijan, Republic of Georgia and most recently in Thailand.  He specializes in marketing, new product and retail development, franchising and chain restaurant operations.

 

Danielle Robinson

Portfolio Dean's Office - P2 (Bus)
Office: Business Building 141
Campus: Kelowna
Phone: 250-762-5445 ext. 4172

Danielle Robinson is a PhD Candidate in the School of Environmental Design and Rural Development at the University of Guelph. She lives in the South Okanagan (British Columbia, Canada) where she explores the relationships between local food cultures, sustainability and rural tourism.Danielle teaches courses in tourism planning, wine and food tourism and sustainable tourism at Okanagan College.

Credentials:
MEd, UBC
BA, SFU

Google scholar

Carolyn Gibson

C/S Part Time Vocational Prog
Office: Revelstoke Building 108D
Campus: Revelstoke
Phone: 250-762-5445

Carolyn has been an advisor to the Queens MBA individual project course for over 18 years, advising participants on either their Management Consulting Projects or their New Venture Projects. Since the spring of 2014, she has also taught the Leadership Essentials series for Okanagan College Continuing Studies, and in the fall of 2019 joined the Tourism Management Diploma course in Revelstoke.
Originally from the Toronto area, Carolyn and her family moved to Revelstoke in 2014 to be closer to all of the outdoor activities they enjoy. As a self-described "jobler", Carolyn has pieced together a number of different jobs in order to ski and hike over 100 days a year. In addition to the work she does with Okanagan College, and Queens, she runs a successful B&B, and is the Coach for StartUp Revelstoke supporting would-be entrepreneurs fulfill their business ambitions. 

Credentials:
MBA, Queens University
BA, International Development - University of Guelph

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