Frequently Asked Questions


What are the admission requirements for apprenticeship intakes?
How do I become a registered apprentice with the Industry Training Authority (ITA)?
How do I apply for my next level of technical training?
Where do I find my ITA number?
How will I know my application has been received?
How does the waitlist process work?
When is my tuition due?
What type of funding is available for my apprenticeship?
What happens if I am unable to attend my intake and need to withdraw?
Where can I find my textbooks and supply list for my intake?
Where can I purchase a parking pass?
How do I apply for EI?
How do I find my 16 digit reference code for EI?
How do I receive my T2202A form?
Who do I contact if I need tutoring and extra support?
Who do I contact if I require accommodations (i.e. reader, sign language interpreter, time extension, private sitting, etc.) for my intake?
What do I need in order to write my ITA exam?
How do I reschedule my ITA exam if I was unable to write or was unsuccessful?
How do I report my work-based hours?
My course is listed as Harmonized. What does that mean?
What are my options for accommodation/housing?
What happens if I am unsuccessful in my course?
Why can’t I see which intake(s) I am assigned to and/or waitlisted for on my MyOkanagan account?
When can I find out who my instructor is and which room I will be starting in?
What do I need to do if I want someone else to be able to find out information about my course, dates, waitlist, etc.?
 
What are the admission requirements for apprenticeship intakes?
In order to apply and be admitted to an apprenticeship intake you need to be currently working in the trade and a registered apprentice with the Industry Training Authority (ITA). There are no educational requirements, however, Okanagan College recommends that you have completed a Grade 12 education that includes appropriate English, Math and Science courses. A Grade 10 education is an acceptable minimum in some trades. 

If you are not currently working in the trade, please check out our Foundation programs which are specifically designed for someone who has little to no experience in the trade.

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How do I become a registered apprentice with the Industry Training Authority (ITA)?
If you are not currently a registered apprentice, your employer would need to complete an Apprentice and Sponsor Registration form which can be found in the Industry Training Authority Forms section under Important Documents and Information.
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How do I apply for my next level of technical training?
Applications can be completed online, over the phone by contacting 1-800-621-3038, or in-person at the Kelowna campus (1000 KLO Rd). The Trades and Apprenticeship office is open Monday to Friday from 7:30 a.m. to 4 p.m. Please ensure that you have your ITA number ready as it is required when applying. There is no application fee. If the seat you request is not available you will be assigned to the next available intake and waitlisted for earlier classes.
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Where do I find my ITA number?
Your ITA (Industry Training Authority) Number found by contacting the ITA at 1-866-660-6011 if you are a previously registered apprentice. If you are not currently a registered apprentice, your employer would need to complete an Apprentice and Sponsor Registration form which can be found in the Industry Training Authority Forms section under Important Documents and Information.
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How will I know my application has been received?
Once your application has been processed, a Notification Letter and/or Waitlist Letter will be mailed out to the address on your application.
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How does the waitlist process work?
You can be added to any available waitlists. There is no fee. If a seat opens in a class you are waitlisted for, you will be contacted by phone and email. A deadline of 24-48 hours will be provided to you. If you do not respond by the specified deadline you will be removed from that waitlist. If an earlier seat is offered to you after the tuition deadline for that class has passed you will be required to pay the tuition immediately.
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When is my tuition due?
Tuition for your next intake is due 60 days before the start of class. An Offer Letter and Acceptance form will be mailed to the address on your file 90 days before the start of class. Please ensure your contact information is up-to-date. You will receive a courtesy reminder phone call a week before your tuition is due. If your tuition is not received by the due date you will be removed from the intake as well as any future intakes and/or waitlists you are assigned to. A list of payment methods can be found in the Payment Information section under Important Documents and Information.
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What type of funding is available for my apprenticeship?
There are several types of funding available for your apprenticeship. Applications and more information on the below can be found in the EI and Financial Documents section under Important Documents and Information

Apprenticeship Completion Grant

  • $2000 grant available after completing your final level of technical training and having received certification in a Red Seal trade
  • Must submit Certificate of Apprenticeship and Certificate of Qualification issued by the ITA along with your application.

BC Tax Credit Form

  • Tax credit available for completing Level 3 or Level 4 requirements for either a Red Seal or non-Red Seal program

Apprenticeship Incentive Grant

  • $1000 grant available after completing your Level 1 technical training and Level 2 technical training
  • Must submit a Letter of Progression from the ITA along with your application. The Letter of Progression is only received once you have completed your level and met a certain number of work-based hours.

Canada Apprentice Loan (CAL)

  • Offered by the Government of Canada
  • Apprentices can receive up to $4000 in loans per period of technical training, up to 5 funded periods of technical training, and up to 6 years of interest-free status.

LNG Canada Trades Training Fund

  • Offered for apprentices currently working in high-demand trades
  • Your employer must apply on your behalf at least one month before the start of class
  • Your company must have 20 employees or less
  • If approved, tuition and/or textbooks fees will be covered
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What happens if I am unable to attend my intake and need to withdraw?For information on withdrawing from an intake please see our refund policy. Please note that you are unable to withdraw from your intake if you have completed more than 50% of the intake as per the Registrar’s Office, unless, you are withdrawing for Medical or Compassionate reasons. Please also contact the Trades and Apprenticeship office at 1-800-621-3038 to notify them you are withdrawing. If your class has already started, please contact your instructor as well. 
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Where can I find my textbooks and supply list for my intake?
A textbook and supply list can be found in the Textbooks and Supplies Documents section under Important Documents and Information. Please note that the lists and prices are subject to change. Textbooks can be purchased at the Bookstore.
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Where can I purchase a parking pass?
Parking passes can be purchased at the Registrar’s Office (S Building) on the Kelowna campus, at the Administration Office in the Ashnola building (PL 133) on the Penticton campus, and at the Administration Office at the Vernon campus. Parking passes are not required for the Salmon Arm campus. A campus map for Kelowna and Penticton can be found in the Campus Maps and Parking Documents section under Important Documents and Information.
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How do I apply for EI?
For information on the EI application process please see the EI and Financial Documents section under Important Documents and Information. Please start the EI application process 2-3 weeks before the start of your class.
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How do I find my 16 digit reference code for EI?
Okanagan College is unable to provide you with your 16 digit reference code. In order to receive your reference code please complete Step 1 of the EI application process which can be found in the EI and Financial Documents section under Important Documents and Information.
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How do I receive my T2202A form?
Your T2202A form can be found through your MyOkanagan account on the last day of February.

To access your T220A:

  • Login to MyOkanagan at http://myokanagan.bc.ca. Your username is your student number and your password is your birthdate (mmddyyyy).
  • Click the “T2202A Tax Form” link under Online Services
If you have any problems accessing your MyOkanagan account, please call IT Services at 
1-866-839-4032 or complete an online MyOkanagan Password Reset Request.
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Who do I contact if I need tutoring and/or extra support?
If you require tutoring and/or extra support, the Trades Success Centre offers services geared towards trades students who require assistance with any area of their studies, including math, writing, learning strategies, study skills, and other areas where they might be struggling. The Trades Success Centre is open Monday to Thursday from 10 a.m. to 5 p.m. and Friday from 9 a.m to 4 p.m. For more information or to make an appointment please contact Elke at 250-762-5445 ext. 4677 or epritchard@okanagan.bc.ca
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Who do I contact if I require accommodations (i.e. reader, sign language interpreter, time extension, private sitting, etc.) for my intake?
Okanagan College strives to make all learning experiences as accessible as possible. If you anticipate or experience disability related academic barriers (including mental health, chronic or temporary medical conditions), and require accommodations (i.e. reader, sign language interpreter , time extension, private sitting, etc.) please contact Accessibility Services at your campus so that you can privately discuss options. 

If you are in a level of technical training that requires the completion of an ITA exam and you require academic accommodations, contact your Accessibility Services Coordinator at the start of your course to initiate the accommodation process with the ITA. ITA Exam Accommodation forms can be found in the Industry Training Authority Forms section under Important Documents and Information.
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What do I need in order to write my ITA exam?
If your class writes an ITA exam at the end of the intake, you need to ensure that you are currently registered as an apprentice with the ITA or you may be unable to write. You also need to ensure that, on the day of the exam, you have valid, current Government issued photo ID such as a Provincial Driver’s License, Provincial Identification Card, Passport, BC Services Card, Combination Driver’s License and BC Services Card, Canadian Permanent Residency Card, Canadian Certificate of Indian Status, or Nexus Card. If you do not have valid, current Government issued photo ID you will not be able to write the exam.
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How do I reschedule my ITA exam if I was unable to write or was unsuccessful?
Okanagan College can only reschedule your ITA exam if you are currently in class and unable to write your class exam. If your intake has finished and you were unable to write or unsuccessful you will need to contact the ITA at 1-866-660-6011 to schedule your exam.
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How do I report my work-based hours?
Work-based hours need to be signed off by a Red Seal worker at your company and reported to the ITA. A work-based hours form can be found in the Industry Training Authority Forms section under Important Documents and Information.
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My course is listed as Harmonized. What does that mean?
The Canadian Council of Directors of Apprenticeship (CCDA) is currently undertaking the Harmonization Initiative in 30 Red Seal Trades by 2020. As British Columbia is an active participant in this initiative, several trades are currently undergoing harmonization. The goal of harmonization is to substantively align apprenticeship systems across Canada by making the apprenticeship training requirements more consistent in the Red Seal trades. If your trade is currently undergoing Harmonization more information can be found at www.itabc.ca or you can contact our office at 
1-800-621-3038.

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What are my options for accommodation/housing?
There are several options for accommodation and housing while you are attending your technical training. Skaha Residence is located on the Kelowna campus and offers Pods and Private Studio Suites. The residence has a tendency to fill up in September and January for the academic year. However, during mid-semester and summer they do have some unexpected vacancies. Applications can be completed online through your MyOkanagan account.  ​
  • Login to MyOkanagan at http://myokanagan.bc.ca. Your username is your student number and your password is your birthdate (mmddyyyy).

If you have any problems accessing your MyOkanagan account, please call IT Services at 
1-866-839-4032 or complete an online MyOkanagan Password Reset Request.

Okanagan College also has an accommodation website that lists rentals by community members specifically catered towards students. There are listings for the KelownaPentictonVernon, and Salmon Arm campuses.
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What happens if I am unsuccessful in my course?
If you are unsuccessful in your course, you will be contacted by phone to see if you want to reschedule. You will also be removed from any future intakes and/or waitlists that you are assigned to. If you were set to attend your next level of technical training right after your unsuccessful class you are now inadmissible to the course.  
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Why can’t I see which intake(s) I am assigned to and/or waitlisted for on my MyOkanagan account?
In order for you to see which intake(s) you are assigned to on your MyOkanagan account you must first be registered for the program. Registration does not occur until after tuition has been paid which occurs 60 days before the start of the intake.

To access your MyOkanagan account:

  • Login to MyOkanagan at http://myokanagan.bc.ca. Your username is your student number and your password is your birthdate (mmddyyyy)
If you have any problems accessing your MyOkanagan account, please call IT Services at 
1-866-839-4032 or complete an online MyOkanagan Password Reset Request.
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When can I find out who my instructor is and which room I will be starting in?
Instructors and room numbers are not assigned to intakes until several weeks before the start of class. A list of intakes, room numbers, and instructors will be posted outside the Trades and Apprenticeship Office the first day of class.
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What do I need to do if I want someone else to be able to find out information about my course, dates, waitlist, etc.?
In accordance with British Columbia's Freedom of Information and Protection of Privacy Act (FOIPPA), you must complete a Consent to Release Information form through your MyOkanagan account in order for anyone other than you (family member, significant other, employer, etc.) to be able to find out information about your course.

If there is no Consent to Release Information form on file for the person making the inquiry we will not release any information to him or her. Only apprentices can adjust their training schedule. 

To add someone to your Consent to Release Information:

  • Login to MyOkanagan at http://myokanagan.bc.ca. Your username is your student number and your password is your birthdate (mmddyyyy).
  • Consent to Release Information can be found under the Student tab in the bottom right had corner.
If you have any problems accessing your MyOkanagan account, please call IT Services at 
1-866-839-4032 or complete an online MyOkanagan Password Reset Request.
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