Frequently Asked Questions
Frequently Asked Questions
A lot of our camps fill up very fast and we will do our best to accommodate all campers. If the camp you want is full, PLEASE put your name on the waitlist. We will do our best to schedule another offering of that specific camp.
We want your child to have a positive experience at Camp OC, therefore, it is important that we are alerted of any medical condition that may affect your child’s safety at camp. If your child suffers from a medical condition or you have other concerns, please contact Camp OC’s Coordinator, before registration. Call the Continuing Studies office where the camp is running or Email: firstname.lastname@example.org
We do our best to accommodate allergies; however, we cannot guarantee your child will be able to eat everything he/she creates. The skills and concepts of cooking will still be covered. Please let us know ahead of time of any allergies, so we can make arrangements. Please send email to email@example.com and don’t forget to include information on the Parental Informed Consent form as well.
Camp OC does not have trained CEA workers on staff. If your child needs extra help to have a positive experience at camp, we will happily work with you to find the best solution. If your child brings a helper to camp, that person is of course free of charge. Please contact the Camp OC Coordinator at firstname.lastname@example.org to discuss.
All items left behind at camp are laid out daily for campers to look through the next day. Parents are also welcome to call the Administration office or come by during operating hours to check the Lost and Found themselves. To reduce the amount of lost items, please ensure your child’s belongings are properly labeled with his or her first and last name. At the end of summer, all unclaimed items are disposed of or donated to a local charity.
No, we do not provide lunch or snacks to the campers. Parents are required to provide their child with lunch, snacks and drinks (Nut-free please).
Payment for camp is required at the time of registration. Payment can be made online, by phone, mail or in person. Continuing Studies accepts cash, Debit, Visa, MasterCard and cheque.
Campers may be withdrawn from a camp by phone, fax, mail, email or in person. Full refunds will be given if the request to withdraw is made at least five business days in advance of the camp start date. Requests made less than five business days in advance of the camp start date, will be refunded 50% of the registration fee. No refund is given for missed days or after a camp has started. Refunds can take up to two-four weeks to process and will be mailed in the form of a cheque.
Parents will be notified if the Camp Coordinator feels it is necessary for the camper to be picked up early due to illness or injury. In the event of a more serious injury or illness, camp staff will contact medical services and you as well of course.
Please note: Many camp staff are CPR and First Aid Certified.
We do not offer early drop off or late pick up services for campers.
An email will be sent to you after you register your child for Camp. In most instances this will happen within a few minutes, but it can take up to 2 business days. If you do not get an email, please check your junk folder.
Your child's ID number and name will be auto-populated, you will need Emergency contact information and medical number information to fill out the form.
If your child attended Camp OC last year, all information from last year's form will auto-populate and all you need to do it update the information and initial and sign it and hit submit.
You only need to do one Parental Consent form per child per summer (no matter how many camps they attend). If you are registering more than one child, each child have their own form (you will get more than one email).
We often run into room, software or scheduling issues, so the room on the receipt might change from the time of registration to the Monday morning of Camp. We have Camp OC staff out every Monday morning to help guide you in the right direction or look for signs.
Unfortunately we do not have funding for subsidies or discounted tuition at this time.