Dr. Michael Conlin

Michael Conlin

Professor Conlin has been on the faculty of the OSB since 2004 where teaches multicultural management, properties management, business law, tourism and hospitality management, and various marketing courses.  He teaches both traditional F2F sections and Distance Education sections of these courses.

Professor Conlin is Professor Emeritus at the Australian International Hotel School (AIHS) in Canberra, Australia where he was the Chief Executive, Dean and Professor from July 1995 until December 2003. The AIHS was a statutory authority of the Australian Capital Territory Government and was founded in 1994 in affiliation with Cornell University. Conlin was appointed Chief Executive in January 1997. In 1999, he successfully completed the affiliation of the AIHS with the Royal Melbourne Institute of Technology (RMIT University), the largest multi-tiered university in Australia. As Chief Executive, Professor Conlin was also responsible for the management of the AIHS’ heritage listed commercially operated Hotel Kurrajong.

Prior to joining the AIHS, Professor Conlin was the Dean of the Faculty of Hotel and Business Administration at Bermuda College (BC). The College is a statutory authority of the Government of Bermuda. Conlin joined BC in June 1984 and over the next 11 years, integrated business and hospitality studies. During this period, he was part of the senior management team that oversaw the expansion of the BC campus including buildings and facilities designed to accommodate the growth in programs and services across a range of disciplines. Conlin also served for nine years on the Management Board of BC’s commercially operated resort property, The Stonington Beach Hotel. In addition, he introduced a number of allied programs at the graduate and professional levels in affiliation with other universities and professional bodies including Boston University and the Canadian Certified Management Accountants Association of Canada.

In 1983 – 1984, Conlin was an Assistant Professor of Marketing at Laurentian University in Sudbury. From 1981 through 1983, he was the Managing Director Sterken MacKenzie (Canada) Limited, a small entrepreneurial firm which marketed Canadian information technology in Zimbabwe, Lesotho, Botswana and Swaziland. During the period 1974 – 1981, he held teaching appointments at The Ivey School, King’s College and Brescia College at the University of Western Ontario in London. Between 1964 and 1968, Conlin worked in marketing positions for EMCO Limited and Kelvinator of Canada, both in London and Toronto.


Elected a Fellow of the Institute of Hospitality (formerly the Hotel and Catering International Management Association) London, UK

Professor Emeritus, Australian International Hotel School

Senior University Administrator’s Course, University of Western Ontario (UWO)

Barrister and Solicitor, Law Society of Upper Canada (Province of Ontario Bar)

1976 - 1979
Juris Doctor. UWO

1972 - 1974
Master of Business Administration. UWO

1968 - 1972
Bachelor of Arts (Honors) in Political Science. UWO


Professor Conlin was an elected member of the Board of Governors at Okanagan College from 2006 to 2012.  He is a member of the Okanagan College Research Ethics Board which he chaired from 2011 to 2015.

Conlin is the author of over 50 papers, refereed articles and case studies, book chapters and co-editor of four books: Island Tourism: Management Principles and Practice (Wiley, 1996);  Mining Heritage and Tourism: A Global Synthesis (Routledge, 2011); Railway Heritage and Tourism:  Global Perspectives (Channel View, 2014); and Automobile Heritage and Tourism (Routledge, 2017). He has delivered numerous invited presentations and conference papers at conferences and meetings in North, Latin and South America, the Caribbean, Europe, Australia and China.  Currently, Conlin is on Extended Study Leave in the 2017-18 academic year while he co-authors a book entitled The Future of Work in Tourism and Hospitality (Channel View, 2018).

He is a past member of the editorial boards of the Journal of Hospitality and Tourism Education, Tourism Management, Progress in Tourism and Hospitality Research, the World Travel and Tourism Review and the Journal of College and University Foodservice and has refereed papers for the Annals of Tourism Research and The Services Industries Journal.

Conlin was the Foundation Chairman of the Association of Australian Hospitality Schools (2001), the Caribbean Hotels Association’s Hospitality Occupational Standards for Training Program (1993), and the Council of Caribbean Hospitality Schools (1989). He also founded the Centre for Tourism Research and Innovation at Bermuda College (1991). Conlin is a past elected Director of International CHRIE, the peak tertiary association for the hospitality and tourism sector and a past elected Director of the Canadian Travel and Tourism Research Association. He has planned and convened five international conferences and forums on island tourism, and the 2005, 2006, 2007 and 2008 TTRA Canada Conferences.