Who We Are

IT Services is responsible for the planning, coordination, and management of all Information Technology operations including desktop computing, networks, telecommunications, customer support services, software and educational technology.

Org View

 

desktop

teaching

records

is

networks

Telecommunications

Desktop Computing

  • Computer workstation setup & maintenance
  • Computer software setup & maintenance
  • Printer setup & maintenance
  • A/V equipment setup & maintenance
  • Computer peripheral setup & maintenance
  • Desktop and laptop computer acquisition
  • Consulting, planning and training

Contact: Jake Block - Manager, Desktop Computing

Software Services

  • Administer Oracle database and Web servers
  • Plan, design, develop, integrate and maintain software:
    • enterprise-wide applications
    • department-level applications
    • web-based applications
  • Maintain user accounts
  • Provide web site hosting for Okanagan College affiliates

Contact: Deborah Matheson - Manager, Software & Support Services

Teaching & Learning

  • Educational technology support
  • Moodle training
  • Videoconferencing support
  • Instructional design support
  • Online learning support
  • Consulting, planning and training

Contact: Mike Minions - Education Technology Coordinator

Networks

  • Operation of campus data networks
  • Operation of inter-campus data links
  • Provision of network connections
  • Operation of Data centres
  • File & print services
  • E-Mail services
  • Support of other central servers
  • Registration of domain names
  • Network and OS license management
  • Consulting, planning and training

Contact: Jake Block - Manager, Infrastructure

Support Services

  • Service desk management and support
  • OC web site management and support
  • Service request management and support
  • OUC physical record management
  • OC physical record management
  • Project management
  • Data standards and support
  • Web site design & development
  • Document imaging support
  • Manage IT monitors and AV runners
  • Consulting, planning and training
  • Manage enterprise-wide software licenses

Contact: Deb Matheson - Manager, Software & Support Services

Telecommunications

  • Provision of fax & modem connections through the OC telephone switches
  • Operation of campus phone system
  • Operation of inter-campus phone links
  • Local telephone service
  • Long distance telephone service
  • Installation of phone sets
  • Cell phones and pagers
  • Voice mail service
  • Automatic call distribution
  • Consulting, planning and training

Contact: Jake Block - Manager, Infrastructure