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Interlibrary Loan (ILL)

Interlibrary Loan

Borrowing from other Libraries: Interlibrary loan service facilitates the movement of materials between libraries. The service supplements OC Library’s resources and allows OC Library to share its resources with others.

Interlibrary Loan Request Form 

New for Fall 2011!

  • Overdue fee reduction to $4 per day
  • All requests must be placed online
  • All ILL notices (ready for pick-up, courtesy notice, and overdue notice) will be sent to OC email accounts
Information for OC Library users
Information for Other Libraries
Contact
Related Policies

Information for OC Library users

Who can make a request to borrow an item from another library?
What does a request cost?
What materials can I request?
How do I place a request?
How long will it take for my item to arrive?
How do I get my item?
How long can I keep my item?
May I renew my item?
What happens if I don’t return my item by its due date?
What happens if I lose or damage my item?
What if I want to request a unique item (such as microform or historical documents), or a hard to find item?
What if I want to request a video or DVD?

Who can make a request to borrow an item from another library?
OC students, faculty members, and staff members who do not have any outstanding Library fees.

What does a request cost?
ILL services are free of charge for eligible OC Library users.

What materials can I request?
You can request materials not available at OC Library. The lending library determines what materials are available. Typically you can request:
  • Copies of journal, magazine, or newspaper articles
  • Copies of book chapters
  • Books
Placing a request does not guarantee availability or delivery. If your requested item is not available, a message will be sent to your OC email account.

How do I place a request?
  • Ensure that the item you want is not available at OC Library. Check the catalogue and library databases for availability.
  • All requests must be placed online:
    • If the item is found in an OC Library database, but is not available in full text, click on one of the following links: “Where can I get this,” “Find at OC,” or “Get at OC” and follow the steps to place your request. For assistance, contact the Library.
    • If no information about the item can be found in a database or catalogue, place your request using the online form.

How long will it take for my item to arrive?
Arrival time depends on availability of the item, processing time, and travel time.
Typically, copies will arrive in three to seven working days and books will arrive in seven to 14 days.


How do I get my item?
All ILL items must be picked-up from the campus Library you indicated on your request.
A message will be sent to your OC email account when your item is ready for pick-up.
If you do not pick up your item within 10 days of receiving the pick-up notice, the item will be returned to the lending library.


How long can I keep my item?
Copies are yours to keep.
The lending library sets the due date for items that must be returned, including books. These items must be returned to OC Library by the indicated due date, or you will be charged overdue fines. The lending library may recall the item - ask for the item back - prior to the original due date. You will be contacted if your item is recalled.


May I renew my item?
Renewals may be available, at the discretion of the lending library. If you wish to request a renewal, contact OC Library at least five working days prior to the item’s due date.

What happens if I don’t return my item by its due date?
You will be charged $4 for every day it is overdue.

What happens if I lose or damage my item?
You will be responsible for any fees for loss or damage of borrowed materials charged by the lending library.

What if I want to request a unique item (such as microform or historical documents), or a hard to find item?
Please discuss your request with an OC Librarian.

What if I want to request a video or DVD?
OC instructors are able to request video and DVDs from other institutions. Please visit Media Bookings for more information and order forms.


Information for Other Libraries

Available materials
  • Most items in OC Library’s circulating collection are available for interlibrary loan requests
    • Circulating items may not be available due to reasons such as availability, high use, or copyright/licensing restrictions
  • Copies
    • Copies may not be available due to reasons such as copyright/licensing restrictions
Placing requests
Institutions can place an interlibrary loan request via:
  • Outlook Online
  • CUFTS/Godot
  • direct message to OC Library Interlibrary Loan
Loan period
Typically two weeks upon receipt. All items are subject to recall.

Renewals
Renew requests will be considered. Request a renewal via Outlook or contact OC Library Interlibrary Loan.

Sending and receiving copies
OC Library can send and accept copies via:
Ariel: 142.23.94.199
Fax: 250-762-9743

OC Library can accept copies via email: ill@okanagan.bc.ca

Cost
  • as per ELN and COPPUL agreements
  • OC Library may charge non ELN and COPPUL libraries for interlibrary loan services

Contact
Okanagan College Library - ILL
1000 KLO Road
Kelowna, B.C.
Canada
V1Y 4X8
Email: ill@okanagan.bc.ca
Phone: 250-762-5445 extension 4293
Fax: 250-762-9743
NLC Code: BKOC

Related policies:
Interlibrary Loan
Borrowing


Last Updated: October 6, 2011
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