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The war for talent is still on! People are an organization’s most important asset and ensuring staff are skilled and motivated is a critical leadership competency. This 5 part series is designed to help managers learn the critical Human Resources (HR) competencies to effectively select, manage and retain the best people. The modules are focused and practical and will be delivered online by Human Resources professionals and educators.
Employee Standards and Employee Relations
Today’s global competition and economic conditions have moved organizations and labour towards more labour-management cooperation. Positive employee relations build a bedrock for success and successful organizations have learned to focus on finding common ground with labour to achieve a balance between their economic goals and adequate compensation for their employees. Whether your organization is unionized or not, you will learn how to use “solution-based” or “collaborative” approaches to successfully improve labour/employee relations and avoid costly and disruptive disputes.
Through group discussion you will analyze employment practices within both unionized and non-union environments. Practical examples include working conditions, human rights, progressive discipline, grievances and collective bargaining, using key resources such as the BC Labour Code and BC Employment Standards Act.
Course Code: MGR 384
Date: April 3, 2017 - May 7, 2017
Cost: $335 + GST
Employee Engagement: Driving Innovation & Results
Successful organizations have learned the importance of engagement and how to successfully retain an engaged workforce. Engagement is what separates great organizations from the others. This course provides effective motivational strategies as well as examines key elements of a successful engagement program gathered from the best engagement practices around North America. Working with others, learners build a positive and productive engagement framework for their organization.
Course Code: MGR 385
Date: May 15, 2017 - June 11, 2017
Cost: $225 + GST
Recruitment and Selection: Hiring the Best People
Hire smart and success will follow! Attracting qualified candidates is an important element of the hiring process and is becoming more challenging due to changes in technology and social media. It is important to design hiring processes that ensure successful applicants are a good fit. The course starts with the importance of grounding hiring practices with good HR planning and effective recruiting approaches to ensure access to the best talent. Creating a competency-based selection process, including behavioural-based interviewing techniques will ensure hiring efforts result in success.
Course Code: MGR 386
Date: September 18, 2017 - October 22, 2017
Cost: $275 + GST
Developing Talent and Coaching
Once employees are successfully inducted into your organization and their work, it is vital that their performance continually contributes to your company’s goals. Successful companies use a systematic approach to support their employees’ continued performance through training and development. You will learn about the magic of coaching for higher performance and employee satisfaction and determine when coaching is appropriate and likely to be effective and when other methods are suitable. As a performance strategy, coaching fosters creativity and on-going growth, and it encourages employees to take the lead in their own development.
Course Code: MGR 375
Date: October 30, 2017 - December 3, 2017
Cost: $275 + GST
Performance Development – Coaching employees for success
Setting up a performance plan that successfully connects your employees to your organization’s goals is the best way to achieve improved productivity and positive and effective employee relations. It’s also an important step in establishing a coaching culture. You will focus on the performance management cycle, which includes setting expectations, monitoring successes and challenges, and then reviewing performance against expectations. Using a coaching approach, you will learn how to give effective feedback and identify action plans that focus on results. (Or you will develop and practice coaching skills as the first step in giving constructive feedback to employees) You will learn tips on how to make the performance cycle effective for your organization, meaningful to your employees and productive for managers.
Course Code: MGR 376
Date: January 22, 2018 - February 18, 2018
Cost: $225 + GST
For more information contact Mary Kline at (250) 837-4235 ext 6503 or firstname.lastname@example.org