News

Previous Posts(0)
Archive(389)
October 2017 (3)
September 2017 (13)
August 2017 (6)
July 2017 (6)
June 2017 (11)
May 2017 (12)
April 2017 (6)
March 2017 (12)
February 2017 (15)
January 2017 (12)
December 2016 (9)
November 2016 (9)
October 2016 (10)
September 2016 (6)
August 2016 (11)
July 2016 (5)
June 2016 (8)
May 2016 (12)
April 2016 (7)
March 2016 (19)
February 2016 (14)
January 2016 (14)
December 2015 (10)
November 2015 (11)
October 2015 (11)
September 2015 (20)
August 2015 (4)
July 2015 (6)
June 2015 (13)
May 2015 (12)
April 2015 (14)
March 2015 (18)
February 2015 (21)
January 2015 (12)
December 2014 (7)
November 2014 (10)
Blog Topics(0)
Records 1 to 1 of 1
HOST program furthers hospitality, tourism skills
Okanagan College Media Release

As the busy summer tourism season approaches, the first students to complete the HOST certificate at Okanagan College are now wrapping up their practical work in hospitality, a booming sector in the Okanagan and across the province.

The Hospitality Service Training certificate (HOST) includes courses on customer service excellence, professional front desk training, and food and beverage operations, with comprehensive, occupation-specific instruction leading to entry-level employment in hospitality and tourism.

Jessica Soroka is one of the first students through the program. She is currently the Assistant Manager of Housekeeping at Predator Ridge. Her employer suggested she take the program to gain more insight and knowledge of industry trends.Jessica Soroka May 2017

“Food and beverage service is new to me, so I learned a lot of new information,” says Soroka. “It was also pretty cool to find out about environmental trends and hear stories and ideas from around the world from our instructor.”

Soroka says she would recommend the HOST certificate to anyone in hospitality, from newcomers looking to break into the industry, to those like herself who enter into the program with a wealth of previous experience.

“The program and the booklet are so packed with information, it was intense but a great experience,” says Soroka.

According to a BC Labour Market Report, tourism is a leading employer in the province, with more than 101,000 new job openings expected by 2020. With the Okanagan continuing to receive national and international recognition as a vibrant and diverse destination, job prospects are predicted to hold strong.

“These students took away some great insights that are difficult, if not impossible, to get from on-the-job training, where there can be disruptions inherent to the operational nature of a business such as a hotel,” says instructor Tania Rutt. “Being off-site in a classroom setting offers time to focus and encourages creative, out-of-the-box thinking.”

The Okanagan is an ideal location for the training, notes Rutt, given its four-season, multi-faceted tourism and hospitality sector, which creates opportunities for everyone from high school students seeking first jobs, to university students working part-time to fund their education, to retirees who enjoy working in hospitality, to tourism professionals in the midst of career development.

“Unlike many other centres, the Okanagan boasts such a wide array of hospitality and tourism employers – hotels, wineries, resorts, ski hills, golf courses and other attractions, says Rutt.”

Students in this intake were all currently employed in the sector, hailing from Vernon’s Sparkling Hill Resort and Predator Ridge Resort, and Kelowna’s Manteo Resort.

Both the Penticton and Kelowna campuses will be offering the HOST program this fall. Prior to admission, students must have both their Serving It Right and FOODSAFE certificates. HOST includes theory, demonstrations, and practical-skills training in various areas of the hospitality industry, with an emphasis on customer service and working together as a team.

Learn more at www.okanagan.bc.ca/hospitality